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Documentary Dude
Documentary Dude
Inspiring
August 14, 2024
Answered

'remix tool' sound files stop playing on timeline after awhile

  • August 14, 2024
  • 5 replies
  • 764 views

Hello, I've been having a re-occuring problem where music that I've lengthened with the 'remix tool' will suddenly seem to no longer play on the timeline.  After a few days or more of editing, I suddenly see the file on the timeline now with zebra stripes and there's no sound to it. 

 

I've attached a screen grab to show what I mean.  I'm not sure if there's something I can do to prevent this from happening?  Or maybe reconnect the audio to the file somehow?  Not sure why it just suddenly decides to stop playing the 'remix tool' affected files on the timeline.  

 

Premiere Pro 24.4.1 - Mac M2 Ultra Studio - 192 gigs ram

Thanks for any insight!

    This topic has been closed for replies.
    Correct answer Kevin-Monahan

    Hey @Documentary Dude,

    Thanks for the reply. The inconsistency the remixed tracks are giving you is a problem for a smooth workflow. The issue is having the flexibility to change the length of the tracks at any time. You want that, but at what cost? (By the way, I'm a former doc/feature editor). I have an idea for a more reliable workflow until the developers work out the details of this bug.

     

    You may want to explore using the Render and Replace function for the remixed files. This function creates .wav versions of your "remixed" audio tracks and saves them in a location according to your project settings. It does add to the media you need to manage, but after you have these remixed files as separate .wav files, you can ensure that the files will be rock solid for editing tasks.

     

    In the long run, it would be better to have the best of both worlds (and the product team needs to look at this issue). However, I have heard of several situations where the remixed files create unhappy situations like the ones you mentioned. That would drive me insane!

     

    If I were editing this project, I'd render and replace areas of the sequence that are locked (or close to that point) and leave the files that are remixed until I can find a stage where I can say I'm locked. If I ever need to make a significant change that requires a file to be "re-remixed," you can always call up the original clip and edit it back into the sequence for remixing to a new duration.

     

    What do you think about this workflow change/workaround?

     

    Thanks,

    Kevin

    5 replies

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    September 3, 2024

    @Documentary Dude,

    I'll move this thread to the Discussions forum for further troubleshooting and workflow tips on this shortcoming with the Remix tool.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    August 19, 2024

    Thanks, @Documentary Dude. I'll remind the team about this pitfall in a classic editing workflow. Thankfully, the workaround is lightning-fast. Audio transcoding has been very snappy lately. Good luck on the project.

     

    Cheers,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Documentary Dude
    Documentary DudeAuthor
    Inspiring
    August 16, 2024

    Thanks @Kevin-Monahan,

    That sounds like a solid work around till they have it sorted.

      Documentary Dude
      Documentary DudeAuthor
      Inspiring
      August 15, 2024

      Hi Kevin,

       

      Thanks for the reply.  No original source files have been moved. We haven't used project manager or third party project to consolidate the project.  I'm just doing my daily editing sessions on the project.  It does feel like the project just loses track of the source media on some of the 'tool remixed' files once in awhile.  It's not all the 'tool remixed' files on the timelines that are affected.  Just some of them.  It's very random which ones it does it to.  

       

      I just tried esperimenting with 'undo remix' on the file on the timeline.  When I do that the file goes back down to it's original small size (it's size before being remixed), the zebra stripes go away and the sound plays.  Then I did an 'undo' on that which snapped the file back out to the 'tool remixed' size, and the file is back to normal, playing fine.  So it remembered the remixed atributes after doing that process.  Which does seem to indicate that the project manager is losing track of the media somehow but then remembers it when I 'undo remix' then 'undo' that.  This is a round about way of fixing the issue for the timebeing, but does cause me to lose all my associated cross fades on the file when this to the file.  Plus it's time consuming to have to keep doing that.  Hopefully there might be a solution for it to not lose track of these source files. 

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity ManagerCorrect answer
      Community Manager
      August 16, 2024

      Hey @Documentary Dude,

      Thanks for the reply. The inconsistency the remixed tracks are giving you is a problem for a smooth workflow. The issue is having the flexibility to change the length of the tracks at any time. You want that, but at what cost? (By the way, I'm a former doc/feature editor). I have an idea for a more reliable workflow until the developers work out the details of this bug.

       

      You may want to explore using the Render and Replace function for the remixed files. This function creates .wav versions of your "remixed" audio tracks and saves them in a location according to your project settings. It does add to the media you need to manage, but after you have these remixed files as separate .wav files, you can ensure that the files will be rock solid for editing tasks.

       

      In the long run, it would be better to have the best of both worlds (and the product team needs to look at this issue). However, I have heard of several situations where the remixed files create unhappy situations like the ones you mentioned. That would drive me insane!

       

      If I were editing this project, I'd render and replace areas of the sequence that are locked (or close to that point) and leave the files that are remixed until I can find a stage where I can say I'm locked. If I ever need to make a significant change that requires a file to be "re-remixed," you can always call up the original clip and edit it back into the sequence for remixing to a new duration.

       

      What do you think about this workflow change/workaround?

       

      Thanks,

      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      August 15, 2024

      Hello @Documentary Dude,

      I'm Kevin from support, a mod here. Thanks for the bug report.

       

      It sounds like the project lost track of the source media. Did you move the original source file, by any chance? Did you use the project manager or any third-party project management tool in consolidating this project?

       

      If there is any other information that might help the team, please include that. See, How do I write a bug report?

       

      I hope we can get a response for you soon. Sorry for the problem.

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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