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Render returned error with Error code: -1609760768

New Here ,
Apr 09, 2021 Apr 09, 2021

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Export Error
Error compiling movie.

Render Error

Kindly help me to fix this error 

tried all fixes including software rendenring

 

Render returned error.

Writing with exporter: H.264
Writing to file: \\?\C:\Users\Kader\Documents\DSC_0511_3.mp4
Writing file type: H264
Around timecode: 00:01:46:09 - 00:01:46:23
Rendering at offset: 106.360 seconds
Component: H.264 of type Exporter
Selector: 9
Error code: -1609760768

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Error or problem , Export

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Community Expert ,
Apr 12, 2021 Apr 12, 2021

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- Delete the render files from Sequence

- clean media cache

- try to switch renderers from Project settings if the above don't work..

if it works on Software Only, consider updating your gfx card driver

from the vendor's website, and if on Nvidia, try to get for studio drivers

if available and not gaming ones...

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New Here ,
May 04, 2022 May 04, 2022

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Carlos,

cleaning the media cache and deleting the render files worked perfectly when I go this error, thank you for sharing.

 

Harnek23796095wyve_0-1651720570069.png

 

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Community Expert ,
May 04, 2022 May 04, 2022

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Welcome!

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New Here ,
Mar 13, 2023 Mar 13, 2023

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So I don't delete the wrong thing, where do I find the media cache and render files?

 

Thanks,

Dele

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Adobe Employee ,
Mar 13, 2023 Mar 13, 2023

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LATEST

Hi, Iyekoretinm

I know, it is kinda confusing. I have a simple solution for you. Check out the new "Reset Options" dialog box in 23.2. Clear Media Cache is one of the options there and it works great. Press the Shift key on launch to invoke it. Hope the advice helps.

 

Thanks,

Kevin

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New Here ,
Nov 08, 2022 Nov 08, 2022

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Hi Carlos,

Am having the same error kindly help me how I could delete media cache and render files... Where are they saved.?? 

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New Here ,
Mar 13, 2023 Mar 13, 2023

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So I don't screw up, where do I find the media cache and rendered files?

 

Thanks,

Dele

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Community Expert ,
Apr 12, 2021 Apr 12, 2021

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You need to fix whatever is on the timeline at the given time in the error.

Export section to intermediate file and put that on the timeline.

Or delete section from project, rename item, import and edit again

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Community Expert ,
Apr 12, 2021 Apr 12, 2021

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Ann, deleting the render files most of the times will save time going for this workaround instead...

 

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