Rendering and playback issues

New Here ,
Jan 29, 2022 Jan 29, 2022

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Hello colleagues,

I have a huge problem with Premier Pro 2022. After rendering (in the result video) and sometimes on playback the video crushes into square pixels (the example is attached). 

Interesting that the problem appears only on macOS Monterey. I have tested on MacBook Pro 2021, M1 Pro and on MacBook Air 2020, M1. When I render on Windows 10 there is no such a problem.

Maybe somebody have faced such issues and found a solution. I would really appreciate any advice.Screenshot 2022-01-29 at 21.20.21.png

TOPICS
Crash , Editing , Error or problem , Export , Hardware or GPU

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Adobe Community Professional ,
Jan 29, 2022 Jan 29, 2022

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Please tell us your source properties and sequence settings.  by any chance is this material shot on an iphone or screen recording?  If so the problem may be sources with variable frame rate which can cause intermittent and unpredictable problems.  Here's how to diagnose and fix


use mediainfo to determine whether your source is variable or constant frame rate
https://mediaarea.net/en/MediaInfo/Download
if it's variable use handbrake to convert to constant frame rate setting the quality slider in the video panel to maximum
https://handbrake.fr
and here's a tutorial on how to use handbrake
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

 

 

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Adobe Employee ,
Jan 30, 2022 Jan 30, 2022

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Hi Alexandra22343758yfz3!

Sorry to see that. Do you have any effects added to the clips? Have you tried Premiere Pro through Rosetta mode? https://support.apple.com/en-in/HT211861

 

Let us know how it goes.

Thanks,

Kartika

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