When rendering a new video, sometimes Premiere Pro will use the wrong audio file then the one in the project. I will go back to the project and check the audio and the correct audio is in the project but when it exports, completely different audio file. I have had this happen more often when exporting to media encoder but have never had it happen in Premiere Pro before this week. This week, I have also had the wrong audio file be imported into the project even when double checking it and clicking and dragging it into the project. I have not seen any other threads that have had this issue. I would appreciate some help on this issue.
are these audio only files? What are the properties of the audio files (file extension/type, sampling rate, etc)? If the files are mp3's, probably a good idea to convert to 48k 16 bit aiff or wav files and relink...Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card. If you're on a mac, you might try running disk utility on the media drive. Sometimes there can be problems with the way the OS has the files organized and identified...
It is the audio files that are in a .mp3 format. Unfortunately, we have to use .mp3 so that the people doing voiceovers can get them to me. .wav files are too big for their Internet to handle.
I do wonder if it is the graphics card. I've brought it up with my work's IT department. They updated the RAM and hardware but not the graphics card.
If the problem persists, convert the mp3 files to aiff 48k 16 bit after you download them. Generally speaking, audio for professional video should be a minimum of 48k 16 bit... and it's important that sampling rate is consistent in your source clips and your sequence settings... Although sometimes, you can combine sampling rates without issue, you shouldn't depend on it...
8
Replies
AdChoices