“Review with Frame.io” Not working

[Jennifer_Lo97]

Hi everyone,

my team and I switched from Wipster to Frame.io because we found the native integration in Adobe Premiere Pro very useful. However, since the update to Frame.io version 4, the connection via “Window → Review with Frame.io” has stopped working – and this has been an issue since November.

I initially hoped that the problem would resolve itself when we updated to the latest Premiere Pro version in January, as we do every year, but unfortunately, it didn’t. Additionally, it no longer seems possible to downgrade Frame.io once it has been updated.

Frame.io now suggests using an external plugin from the adobe exchange website (https://exchange.adobe.com/apps/cc/202297), but it has received very poor reviews. After testing it ourselves, we found that CTRL + Z no longer works after installation – and I think nobody can live without that. 😉

I also attended an Adobe event in Cologne last week, where I was advised to seek help here in the forum. Has anyone else experienced this issue or found a solution?

Thanks in advance!

[R Neil Haugen]

There's an arrow at the top of the menu selection area, right side ... which tells us there are more options out to the right that you can't see at the moment.

Try clicking the arrow to see what you're missing.

[karan_9945]

i did check that, there is nothing therer

[karan_9945]

some peoples say that beta apps do not work on Apple silicon because i am on Apple device with M1 Chip, even in my Mac Studio M4, it doesnt show me beta apps

[Stan Jones]

@karan_9945,

Have you seen this?

https://helpx.adobe.com/creative-cloud/kb/enable-beta-apps.html

Stan

[MicahBrownMedia]

Also, experiencing issues. Frame.io wont even load for me on a browser when I click "sign in" or "start free trial" it's just stuck on a dark gray screen with a blue loading circle. I do not use a VPN and my creative cloud is up to date.