RTX 5000 series DJI footage stutter issue - proven with comparison video between RTX 4060 and 5080

[Harley5E53]

Hi Adobe team, this is a known issue for a long time since RTX 5000 series laptop GPU came out. Creators and professionals can't buy new laptops because of this.

I just did a side-by-side comparison between RTX 4060 and 5080 on ASUS G14 and G16. G14 with the lower spec RTX 4060 can cut DJI 4K footage buttery smooth. G16 with RTX 4080 can't. I also just bought a new G14 with the same CPU and RTX 5070 Ti from Best Buy to test this. Confirmed! Both used G-Helper to enable everything correctly, both are on the same NVIDIA Studio Driver, both have CUDA enabled. Both project files are on the local OS drive. Both tested with Adobe Premiere Pro 2025 v25.5 and Beta 26.12. It is proven. RTX 5000 series does have issue cutting DJI footage.

Video:

We need you to fix this ASAP. This is affecting the film and marketing industry every single day. Plus, starting this week, Best Buy and B&H stopped selling mainstream RTX 4000 series laptops...

[R Neil Haugen]

This is an Nvidia issue that occurs across all pro video post applications.

An actual Nvidia rep, logo and all, has been on several threads:

1) acknowledging the issue and

2) giving an expected ship date of a driver to fix all the 50 series cards issues on September 30.

All we can do is wait for Nvidia to fix this mess. 

[jamieclarke]

Hi @Harley5E53 -  Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How to Report a Problem.

As Neil has said there have been reports of Nvidia issues with the 50 series cards.  Can you try and roll back to Studio driver version 573.22 or 572.83

Are these HEVC files?  Could you share a screenshot of your folder structure? Also, does the file path for your footage include any non-English characters?

Sorry for the frustration.

[Harley5E53]

R Neil, it's 9/30 today. Have you tested it? 

[jamieclarke]

Hi @Harley5E53 -  Have you tired to roll back to Studio driver version 573.22 or 572.83?

[R Neil Haugen]

Thankfully I don't have a 50. But they only released the gaming driver, not the full Studio driver needed by Premiere. Sadly.