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Question

Serious Performance Issues with Premiere Pro (14.0)

Forum|Forum|6 years ago
February 24, 2020
14 replies
12199 views

Hi Everyone,

I'm finally reaching out to this community as surely someone else must experience similar performance issues as me with Premiere? I don't want to give up on Adobe, but it has just came to a point where their products are complely unusable.

Long story short, premiere struggles BIG time with even displaying a fluid timeline, with no effects, scaling - NOTHING applied.

The crazy part is that I just tried a AMD 5700 XT card instead of my GTX 1070 - and it's no difference at all..

CPU 100% and GPU 0%
My spec

i7 @ 3.8ghz
32 GB DD4 Ram
SSD
Nvidia 1070 (tried AMD XT 5700)

I also tried wiping windows 10, fresh install with only Premiere installed

Anyone has any ideas?

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NATHAN - SHOTCUT

Participating Frequently

Adobe is not understanding this isn't a computer hardware or drive issue. There is something seriously wrong with PP2020. None of these issues were present in PP2019 running the same footage. The thread I posted has the exact same issue with the same complaints all from professional editors.

T

tobiq1947031Author

Participating Frequently

I have just read your posts, I'm 100% sure now that it's related to PP and not hardware or OS - I run Windows and you run OSX.. Exactly same issue..!

I tried downgrading to 2019 PP, but actually have exact same issue there

NATHAN - SHOTCUT

Participating Frequently

https://community.adobe.com/t5/premiere-pro/premiere-pro-2020-choppy-stuttering-playback-in-program-monitor-only/m-p/10944989?page=2#M254441

Same issue we've all been dealing with for months....

T

tobiq1947031Author

Participating Frequently

I knew someone else must experience the same issue, YES! I can confirm ALL media is playing perfectly in the source monitor, but not on timeline..!

Kevin-Monahan

Community Manager

Tobiq,

Sorry for the frustration. Looks like some terrible performance going on there. Do you have the GPU engaged in Project Settings?

Your computer sounds OK spec wise but what about the rest of your system, like media drives? How are they connected? Internally, USB3, or Thunderbolt?

Do you have your .mp4 media on media drives? That's not normal for a standard NLE system. I recommend that you need 2 SSDs at a minimum, one for your OS and one for your media. Your performance will be far greater once you do that. If you really want to skyrocket performance, get a third SSD for your media cache. You'll be glad you did.

Have you tried proxies or transcoding your footage? In my opinion as an editor with years of experience: 4K H.264 or HEVC is the mark of the devil and must be dealt with before you start editing with it. I prefer to transcode to ProRes LT. You might try it.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

T

tobiq1947031Author

Participating Frequently

Hi Kevin, and thanks for your reply !

Yeah the computer should be enough hardware wise, even trying a different GPU like the Radeon RX 5700 makes squat difference. I have exactly the same issues on my home PC actually, with similar hardware.. Even using my M.2 Drive for the media does nothing (and I get 3000 MB (megabyte!) per second read on that drive..). So I don't think it's a data xfer issue.

I like the concept of proxies, unfortunatly I had no good experience with it. For example, I film a lot of my footage in 4K 60 FPS, and then interpret it to 30fps to get a nice slowmo.. If you use proxies, it wont work and your timelime screws up completely, especially if you try to use any time tools.

The footage I use mostly is from GoPro 7 and Mavic Pro.. My 360 footage? haha Forget about it..

I can't wrap my head around why one can play the videofiles in lets say vlc or any other video player, scrub forth and back with lightining speed - all in full res 4k.. Just dropping the same clips in PP without any effects applied can't even play it back without stuttering, in 1/8 qual..!

I noticed an interesting thing.. I would get slightly less lag and stutter if I enable the INTERNAL gpu... And upon exporting a test clip, it went from 1:30min to 1 min render time.. I can see that it uses the internal intel gpu and CPU 100% and external GPU is sleeping pretty much..

D

Dockerton

Participant

Proxies are the ONLY way to edit.

You are right that if you interpret footage in premiere then make the proxies they will be wrong. BUT you can get around this. You MUST interpret the proxies before they are created as well:

1. Interpret footage in premiere.

2. right click in premiere and "create proxies"

3. When they populate in media encoder hit red "STOP" right away on top right corner

4. Highlight the clip that began to encode and right click and "Reset Status"

5. Delete that partial clip in the finder

6. Highlight all the clips in encoder and right click and interpret them as you did in premier and start the encode

7. Make sure you add the toggle proxies button and you are good to go

Proxies are the only way to edit.... what?

30 seconds of H.264 1080p video?

Because thats actually pathetic