Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Some proxies failing to export randomly

New Here ,
Mar 01, 2021 Mar 01, 2021

Hello there!  I've been having this issue for a while.  I do weekly analysis videos of movies, and to better help my workflow, I cut up the entire movie into chunks, export those subsequences, and then import them into a new project that I will edit my video into (it's never the same project as the one I cut up the whole movie in).

I make the project, set ingest setting to "Create Proxies", Adobe Media Encoder opens when I import the files, and up to half of them would just fail for seemingly no reason.

The error message included in these is:

"An error was encountered while writing the output file.  The output destination could not be found.  Check that the output directory still exists.  If the output directory is on a network or external device, check that the connection is active."

My output destination is the same for the files that work and those that don't, and is entirely internal.  The size of the file doesn't seem to have any barring on whether it suceeds or fails, I've uninstalled and reinstalled already (though for an entirely separate issue) but the problem was present both before and after doing so.

All files were exported using the same preset, cut using the same method, and ingested using the same settings and imported from the same folder.  None have repeating titles (I read that people were having issues with that).  They're all .mp4 files if that matters.

The original export settings for the cut up chunks of movie were:

Basic Video Settings: Match Source + Render at Maximum Depth

Encoding Settings: Hardware Encoding + Profile: High + Level: 4.2

Bitrate Settings: Bitrate Encoding: VBR, 1 pass + Target Bitrate (Mbps): 40

No Advanced Settings or VR Video settings.

Use Maximum Recnder Quality, no other bottom boxes checked.

Time Interpolation: Frame Sampling

Apologies if almost none of this information is relevant, just wanted to make sure there were absolutely no questions.

Any help would be much appreciated, as this has been a constant thorn in my side for a while.

TOPICS
Error or problem , Export
576
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 01, 2021 Mar 01, 2021

No reason here probably for either Max Depth (certainly) or Max Render Quality either. You're not applying any color changes so Max D isn't involved, and unless you're resizing and getting jaggies on diagonal line, MRQ ain't helping either.

 

The two options will slow things and actually can invoke artifacts on occasion. Leave them off for the proxies.

 

Is the drive you're sending them to SSD or a spinner?

 

Neil

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 01, 2021 Mar 01, 2021

Gotcha, thanks for the advice.

I'm afraid I'm not sure about whether it's a spinner (not tech savy, unfortunately) but I can tell you that it isn't SSD.  It's HDD if that helps.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 01, 2021 Mar 01, 2021

Definitely a "spinner" then, the old-style spinning disc media. PrPro is more "optimized" for working with SSD drives now. Life moves on, it seems, even on computers. And I was wondering if it gets ahead of the sustained read/write to that drive and gets confused.

 

Is it the same disc as the media is currently on, or a different drive? Different drive is typically the better choice.

 

Neil

 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 01, 2021 Mar 01, 2021

Both input and output is from the same drive (Windows (C:)).  I can try again after transferring the files to a separate drive.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 01, 2021 Mar 01, 2021
LATEST

Hey again.  Most of the proxy export are still in progress just in case, but one just failed, and the error message is the same as before.

To be clear, I transferred the media to a separate drive, in this case an external hard drive, imported them into a new project, to prevent the possibility of it being a corrupted project issue, and now am running into the same issue.

If it helps, the Ingest Settings are:

Create Proxies

Preset: H.264 Low Resolution Proxy

Primary/Proxy Destinations: Same as Project

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines