Skip to main content
Luis Azcona
Inspiring
October 20, 2023
Answered

Source Range in preset suddenly changed to custom range.

  • October 20, 2023
  • 24 replies
  • 1674 views

All my videos are suddenly exporting only the first minute as its default. I don't remember changing anything. Exporting used to be automatic, now I have to tweak to make sure "Entire Sequence" is selected.

Correct answer Luis Azcona

Bro thanks for you help. It's my first time to see my issue specifically get resolve and actually make it to the release notes! Great customer experience!

24 replies

Luis Azcona
Inspiring
November 9, 2023

Yes, but that's for a different thread (you've already replied to my other problem)

For this thread, it's my behavior that's changed. I'm aware I might have caused a confusion earlier because I have forgotten that it is just recently that I started using the shortcut for "Send to Adobe Media Encoder" in Premiere.

Let me try again.
1. When I export in Premiere, I used to go the Export window, and then click the "Media Encoder" button, which then sends my sequence to AME. There are no issues here. I've used the same preset over and over again, and the source range is "Entire Sequence" This used to work very very well.
2. But then I learned to use the shortcut for "Send to Adobe Media Encoder" - which is supposed to make my workflow faster, but by default, the source range is "custom" in AME, which causes me to export the wrong range! I then have to tweak the preset again to "Entire Sequence" which doesn't make sense because it defeats the purpose of using a shortcut.

Is there a way to make "Entire Sequence" the default source range, even if I'm using the shortcut?

Adobe Employee
November 9, 2023

Are you saying the behavior changed comparing to previous releases?

Luis Azcona
Inspiring
November 8, 2023

Ok, but I do not have the chance to dictate the source range if I'm using the shortcut, instead, I need to tweak it in ME, which defeats the purpose of creating a shortcut! My question is - is there a way to make "Entire Sequence" (or any range) a default? So that your customers can operate with less clicks.

Adobe Employee
November 6, 2023

For me it did use the correct sequence length.

Luis Azcona
Inspiring
November 6, 2023

yes! that's the problem! It defaults to custom, and it seems to decide on its own the range and duration - I want it to default to "Entire Sequence" even when using the shortcut. Is there a way to do this? So far, I have found none because even if I tweak the preset, and save it again, it just goes back to defaulting to custom again.

Adobe Employee
November 6, 2023

I just tried to export via shortcut, and I got "Custom Source Range" but with the full length in AME. Would you be able to share your project?

Luis Azcona
Inspiring
November 5, 2023

@eckiAMETeam i do remember something that changed - I used to export subclip IN PREMIERE's "export media" window, and then click the "Send to Media Encoder" button.

Now, I have set up a keyboard shortcut that will directly put the Sequence in Media Encoder. Here's when the source range becomes "custom" instead of the preferred "Entire Sequence". 

But it seems like there's no way to make Entire Sequence the default! Not in ME's Settings, not in the Preset Settings. I hope I'm wrong! Is there a way?

New Participant
November 3, 2023

This is happening to me as well, I'm on version 24.02. It wasn't happening before the 2024 update, and I haven't changed any settings or presets.

Luis Azcona
Inspiring
October 27, 2023

I have investigated my premiere too, and I don't use in and out points in premiere when exporting.

I export by creating a subsequence, and exporting FROM THE PROJECT WINDOW to Media Encoder. So my sequence doesn't have an In Out. I just need ME to export "The Entire Sequence" as usual, but it suddenly changed to custom. Now I always have to tweak. I have done this method of exporting for a long time, and it's the first time that this issue happened.

Adobe Employee
October 25, 2023

Can you check in Premiere Pro if you accidentially changed the in & out points or workarea in the sequence?