stuttery playback

[Nicholas23190277hodg]

Hi, im having issues with stutteryplayback. My 4k playback resolution is on full, and playback quality is on high but im still getting stuttery playback even when the timeline is rendered "green". its 4k, H.264 log & s-cine tone footage from a sony a7s3. It has the same issue even with effects and adujustment layer off. I'm not sure if its software or a hardware issue. Please help 

I've attached and linked footage of the stuttering. 

https://youtu.be/dU3Gi-Dn0b0

computer specs:

CPU: AMD Ryzen 9 5900X 12-Core Processor 3.70 GHz

RAM: g.skill flare x4x16GB (64GB) 

GPU: Asus strix geforce RTX 3070 OC 8gb
MOBO: Asus proart X570  creator wifi

OS: Windows 10 Pro

SSD:

1) Adata SX8200 Pro nvme 1TB - os files

2) Adata XPG gammix s70 blade 1TB gen 4 - working files

3) Adata XPG gammix s70 blade 1TB gen 4 - media cache files

[Peru Bob]

Try proxies:
https://helpx.adobe.com/premiere-pro/how-to/proxy-media.html

[Nicholas23190277hodg]

okay will do, but it used to playback smoothly without proxies and im tyring to find a solution to get back to a workflow with out proxies.

[basil1891]

go Preferences > Audio Hardware > and set Default Input as "No Input"

[Nicholas23190277hodg]

hey man, i tried that, no difference.

[Kartika Rawat]

Hi there!

Sorry about the trouble. Could you check if there's a GPU update available? Also, what happens when you switch to" Software Only"? https://community.adobe.com/t5/premiere-pro-discussions/faq-how-to-change-the-video-renderer-in-prem...

Let us know.

Thanks,

Kartika

[Nicholas23190277hodg]

hey Kartika,

gpu  update is at its latest version. Also, no change in stuttering playback when switched to software only. 

[Nicholas23190277hodg · Accepted solution]

Hey all! 

I've manage to fix it! It has to do with the audio latency. Settings was at 50ms, I changed it to 30ms and it got a lot worse so I figured I would to the other way and changed it to 60ms which works! 

Thank you all for your help!