subtitles box (black bar)in the open captions is not showing (Premiere Pro 14.9 and earlier)

[September5E98]

When I try to add the next subtitles in the text box(black bar) is not showing in the caption track, it only shows a bit of the grey color, which means I cannot add the next subtitles, urgently need help!!!

[Ann Bens]

Pull the last marker to the right.

[September5E98]

hi there, I tried it but it is not working, when I pulled, the grey one just disappeared, there is no text box out there.

[Ann Bens]

Post screenshot of the caption window.

[September5E98]

after pull

 

[Ann Bens]

That is the timeline.

Go to Window and open the panel for Captions.

https://helpx.adobe.com/premiere-pro/user-guide.html/premiere-pro/using/working-with-captions.ug.htm...

[September5E98]

Yes I already opened the open captions, which only can show one text box, cannot add the next subtititles

[Ann Bens]

Now post a screenshot of the caption window.

[September5E98]

 I can add the caption as many as I want but the text box(black bar) is not showing in the timeline and the texts cannot appear

[September5E98]

when I add one more caption only show one more grey color but no text box(black bar), which cannot expand or pull at all

[September5E98]

Every time I add a new caption, it only shows the grey part, there is no text box showing for me to type or drag, which I can do nothing about it, when I drag the grey part, it disappers.

[Stan Jones]

It would help if you post a single screenshot that shows the Caption Panel, the timeline, and the Program Monitor. But not essential.

You need to zoom in on the timeline so you can see each caption.

Your first caption is 14 seconds long. Your second one is only 1 second. Ann was suggesting you drag out the length of the caption, but you are zoomed out so far that you can't see both ends of it. You can also make the adjustment in the Caption Panel, and then you'll also see it.

It will also help if you type some text in each caption.

Stan

[September5E98]

Hi there

As you can see, when I add the next caption it only shows half of the text box(black bar), which is only the left side, the grey part, but the black and right side is not showing. I can not type or drag or expand at all, I have closed and opened for many times but it is still the same result, I'm wondering how can I solve this problem??? 

[Stan Jones]

This is helpful. You have still not zoomed in on the timeline. I did not realize how big an effect this has until I did the following experiment.

In my example, I have 3 captions: the first is about 3 seconds long, the second is one FRAME, and the third is one second.

In the first screenshot, I am zoomed out similar to yours: we see the 8 and 16 second marks. In that screenshot, we can see only the ending marker for the one frame and one second captions.

In the second screenshot, I am zoomed in so we see one second marks, and we can now see the one second long caption, but the one frame caption is still just an ending marker.

In the third screenshot, we are at the level of sever frames, and we can see the one frame caption.

Stan

 

 

 

[September5E98]

so how can I solve this problem?

[Stan Jones · Accepted solution]

Press the = key (+ key) to zoom into the timeline so you can see what you are doing.

Stan

[September5E98]

Thanks so much, it is working!

[Stan Jones]

Excellent!