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Sudden VR Rotate Sphere - GPU Acceleration Red Band Issue

Community Beginner ,
Apr 10, 2019 Apr 10, 2019

Hi,

I have been using a template made by myself with VR Rotate Sphere Effect on a transparent psd file. This is under a nested sequence. This is ongoing since October 2018, today suddenly, I am facing a Red Band This Effect Requires GPU Acceleration Error after exporting.

Point to Note :

1. When I try to export the nested sequence(only the effect-file + backdrop containing sequence), the error is not present.

2. Tried updating and rolling back to older drivers. I am using RTX 2070 with i9 9900k, also tried in my other pc with i9 7920x and 2070.

3. Tried Enabling, Disabling and Enabling Mercury Acceleration from Project Settings. Tried Deleting Media Cache.

4. Tried Applying effect again, tried a new project with these files.

5. Tried Solutions from this thread - this effect requires gpu acceleration after 2018 Update

Most importantly, the red band is not present when I playback the sequence on the timeline, it is only present when the video is exported. Under Export Settings(same as before), I am able to see - Encoding Settings has - Software Encoding selected. It is greyed out, and when hovered with mouse it says - Hardware Encoding is unavailable.

One more add on, when I select a different preset, for example - H.264 Facebook 2160p 4k the red band is gone. Whereas it is present with 1080p version of the same effect.

Hope we can find the solution to this!

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Community Beginner ,
Apr 10, 2019 Apr 10, 2019
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Just to add, I have also tried installing Cuda for Windows, and multiple reboots with uninstallation and installation of gpu drivers. Today is the first time I experienced this, have made 50+ videos on the same configuration and settings and template and never faced this issue.

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