Templates missing since update > 5.0.3

Report · Dec 08, 2010

Hey community

I have following problem.

Since I updated my Premiere Pro CS5 to version 5.0.3 this morning I am not able to open the projects I have been working on yesterday.

It seems the update deleted codecs and templates I used in this projects sequences as I am told they are missing when I try to open the projects.

And when I want to create a new project I suddenly have a only a few templates to choose from.

As if this was a demo.

This version is activated and had all templates and codecs installed yesterday.

Does anybody have an idea how to get them back oder to undo the update.

Best greetings from Germany

humandesigner

Report · Jun 20, 2011

I'd greatly appreciate some guidence with the revert to trial issue. First, do I have to remove all of the Master Suite applications to correct this problem or is it possible to remove just Premiere Pro? Second, will the re-install process will have any impact on any work that is currently underway regardless of the application. Specifically, I am worried about losing my DreamWeaver and Photoshop settings, add-ons, work in progess files, etc.

Thanks in advance for any help.

Report · Jun 20, 2011

Yes, you do have to reinstall the entire suite (from my understanding). You

will probably have to redo any custom settings in your programs, and reset

any addons. You should not, however, lose any data files you're working on

in Dreamweaver, as long as they're not stored in the Dreamweaver program

files folder.

You'll have to uninstall your suite, run the registry cleaner app from Adobe

a couple times with restarts in between each, and then do your install

again.

Report · Jun 20, 2011

I am not sure about why are they saying this, but I uninstalled only Premiere Pro, and installed it back again. Everything was fine. I just copied my work templates and files from the working folder and it was fine! . The rest of Master Collection was safe!

take care and no problem!

Report · Jun 20, 2011

Good news! I may have been mistaken. Glad it worked for you!

Report · Jun 20, 2011

No you do not have to uninstall the entire suite.. When you open the uninstall program it asks you what you want to uninstall. Just check PrePro and you only have to reinstall that program

Report · Feb 26, 2012

A much easeir workaround [using Adobe Premier Version 5.0.3 (005(MC:218798))]

"This project contained a sequence that could not be opened. No sequence preview preset file or codec could be associated with this sequence type."

in Adobe's CS-5 Master Collection 64 bit edition of Premier for me was a result of having installed the trial version 1st, which installs without the codecs.

A quick and easy workaround is to CREATE a brand new project after converting the trial version of PREMIER to a paid, registered version - then the new project will auto install the correct codecs and you are good to go after that.

Steven Shippee

Olympia, Washington

Report · Oct 23, 2011

Hey everyone,

I have been having the exact same issue and have battled it for the last two days. HOWEVER: I have found a solution that works for me...

What I am running:

- Win 7 HP 64-bit

- Premiere Pro CS5.5 (APP CS5.5)

- One user account on Windows and I am Admin.

My Issue:

I had downloaded the Trial Version of APP CS5.5 from Adobe's website and liked it, so I bought a subscription license to it and put it in after Trial ended. Everything was fine for about a week, and then one day when I went to open a project it said: "This project contained a sequence that could not be opened. No sequence preview preset file or codec could be associated with this sequence type." <- Basically it can't find codecs because they're locked back into Trial mode, and therefore cannot be touched by APP.

What I did:

Uninstalled APP CS5.5.

Restarted PC

Started the AdobeCreativeSuiteCleanerTool in Admin mode.

Restarted PC

Used the AdobeCreativeSuiteCleanerTool again in Admin mode. <- It couldn't find any evidence of Adobe products.

Downloaded fresh non-trial version of APP from Adobe's website

Restarted PC. <- just for the heck of it.

Installed the non-trial version of APP CS5.5 on my PC and entered product key during process (as it was required)

Restarted PC.

Updated my Adobe products via Bridge.

Restarted PC.

Opened APP CS5.5 in Admin mode and still had issue, so I decided to start a new project (cause it still let me do that)

Didn't choose any settings for project, just closed dialog.

Went over to Help menu in upper left hand area and clicked Deactivate...

Completely deactivated products by doing the Permanant option.

Closed APP.

Restarted PC.

Opened APP CS5.5 in Admin mode, said it would start 30 day Trial. Chose the button that let me enter product key and entered it.

Closed APP CS5.5 and restarted it, and..........

IT WORKED!!!!!!!!!!!!!!!!!!!!!!!

I was able to open my project - finally!

Anyhow, hope this woks for everyone else. Don't know if this will work on OS X, never had the problem on it.

This might be a combination of bugs in the activation process plus permissions in Windows, but this worked for me.