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Inspiring
May 1, 2023
Answered

Text Tool issue: can't see what I'm doing in the viewer

  • May 1, 2023
  • 1 reply
  • 3588 views

Hi all, 

 

I have an issue with the text tool, and hopefully somebody here can help me. When I select the text tool and click in the viewer and try to type nothing shows up, I don't even see a cursor. However it "IS" there because it does in the essential graphics tool. When I drag the text tool I do see a red box, but still can't see anything I type in there in the viewer. The funny thing is, when I use the select tool to select the red box, and I adjust the size of the now blue box, at a certain specific size the text will show (except for the last letter, and it hasn't worked if there was a space in between words!). 

 

This issue started showing up after purchasing a new laptop and installing premiere pro on there. On my old laptop everything still works fine. I've looked at the settings on both to figure out where there might be a discrepancy but I couldn't find anything. The old laptop has windows 10, the new one windows 11 with a better graphics card, perhaps that has something to do with it? I uninstalled multiple times, I've adjusted display settings (reselution and text scale), reupdated drivers (tried both studio ready and game ready, etc.) but still nothing.

 

I feel like I'm either overlooking something obvious or its just a bug that hopefully will disappear with a future update. At the moment I can find a workaround, but if anyone is familiar with this issue, any help would be much appreciated because I'm out of ideas.

 

Kind regards, 

Robin 

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Correct answer Robin29582337ahkc

@Robin29582337ahkc just wondering if you have had any luck with a fix? I too am having this issue now all of a sudden and the Adobe Support team haven't yet been able to fix it. I have read through the thread and tried some of the suggestions, but no luck 😞 


Hey,

 

Yes I did. Apparently it had something to do with the fonts. Here's a link to the thread that helped me: https://community.adobe.com/t5/premiere-pro-discussions/bizarre-text-issue-nothing-displays/m-p/13919866#M469202

 

Hopefully it works for you too!

1 reply

MyerPj
Community Expert
Community Expert
May 1, 2023

In Windows do you have the display scale set at something other than 100%. If so, change it back and see if that affects something.

Inspiring
May 4, 2023

Yes, I've looked at that. Interestingly, on my old laptop the display scale is at 125% yet it works, and on the new laptop its set at 100% and it doesn't. I just found out subtitles/captions aren't visible either. 

Participating Frequently
July 25, 2023

Hey,

 

Yes I did. Apparently it had something to do with the fonts. Here's a link to the thread that helped me: https://community.adobe.com/t5/premiere-pro-discussions/bizarre-text-issue-nothing-displays/m-p/13919866#M469202

 

Hopefully it works for you too!


Glad you got it sorted! Thank you for that, I will give it a go... fingers crossed 🙂