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davestuartturner
Participating Frequently
November 15, 2012
Answered

The Application was unable to start correctly (0xc000007b). Click OK to close the application.

  • November 15, 2012
  • 16 replies
  • 376404 views

Hi all,

I have been searching the web for days and have tried several "fixes and still I cannot get premiere pro to run.

I have CS6 MC installed and since I have upgraded from Win 7 ultimate to Win 8 pro I constantly receive when starting Premiere Pro:

Application Error

The Application was unable to start correctly (0xc000007b). Click OK to close the application.

Some info:

It's 100% a 64 bit environment

Machine is an i5 3750k quad core 3.4ghz

8gb RAM

1 x 1TB internal Drive

1 x 750GB internal Drive

Nvidia Gforce GTX 560 Ti

2TB esata Lacie Ext Storage

The only thing that is strange is that in "all apps" on the metro interface Premiere pro is not listed with the others under the "Adobe Master Collection" title but under "Adobe"

Any help much appreciated as I have been unable to do any editing since upgrading.

Thanks

Dave

    This topic has been closed for replies.
    Correct answer Izabel Babic

    I have copied and pasted msvcr80.dll and msvcr100.dll from Computer/Program Files/Adobe/Adobe After Effects CS6/Support Files to Computer/Program Files/Adobe/Premiere Pro CS6. It worked for me too.

    16 replies

    Show previous replies
    S
    S_W_A_L
    Participant
    December 19, 2012

    I was almost driven crazy by this problem. My Premiere CS6 displays error 0xc000007b exactly like your situation. I tried every method on the internet but none of them worked.

    Including copying the msvcr100.dll to the Premiere folder. Nothing happened.

    But this one sounds reasonable, comparing to some guess like video card problem or something.

    Since I don't use ilivid or something like this. So I thought maybe there was some file else which my computer lacked.

    But I don't know what it is.

    Then I got an idea.

    Here is what I did:

    Copy all the AE CS6 .dll file in "Support Files" folder.

    Backup all the .dll files in Premiere CS6 folder.

    Paste and replace them all!

    Then I found that Premiere Pro was able to start up. But unfortuately, it stopped in half.

    Well. Maybe I shouldn't click "replace".

    So I went back to the backup folder. Copied the origin .dll files.

    Paste and replace again!

    That's equal to choose "Not replace" at the first time.

    ....

    Now everything came back to normal.

    I want to get a sleep.

    Y
    yothen
    Participant
    January 24, 2013

    Using Windows 7

    Just want to report that to copy & paste the msvcr100.dll & msvcr80.dll files from Computer/Program Files/Adobe/Adobe After Effects CS6/Support Files to Computer/Program Files/Adobe/Premiere Pro CS6 worked great for me.

    Had the 0xc000007b error with both Premeire and Media Encoder. Copied same two files into Encoder directory also, works fine now.

    Thanks to the suggestions on this thread!

    C
    Claude Sun
    Participating Frequently
    February 1, 2013

    I used msvcr100.dll and msvcp100.dll to paste in the premiere folder, It works for my computer or systerm！！！So it's not exactly same to different computers.

    A
    aztecvision
    Participating Frequently
    November 24, 2012

    Having same problem with Adobe Lightroom 4, it is a 64 bit issue Adobe techniians unable to help

    A
    aztecvision
    Participating Frequently
    November 24, 2012

    By any chance has anybody uploaded a program called ilivid this is definetly one of the culprits. May have done something to the msvcr80.dll, msvcr100.dll files, If you have this program delete it , or it will cause you no end of hassle

    E
    Erwinhart
    Participant
    November 25, 2012

    Yes, I installed ILIVID a while ago, and after this Premiere Pro did no longer work. So you are right! I had to do a system restore to an earlier version (Windows 7, 64 bit) to get back a to a working situation. Nothing else worked.

    Thanks for the suggestion, people should know this!

    cheers,

    Erwin

    D
    davestuartturnerAuthor
    Participating Frequently
    November 16, 2012

    Just as an update, i have tried to run each program in the collection and the following products are the only one's that wont run (all have the same error as Premiere Pro)

    Encore & Speedgrade

    the_wine_snob
    the_wine_snob
    Inspiring
    November 16, 2012

    A Memory Address error is often thrown, when some process, or program, that loads at bootup, has either mis-reported its memory usage to the OS, or has told the OS that it has released memory addresses, but has not.

    I would first check with MSCONFIG to see which processes and programs are loading at Startup, or under Services. Try rebooting without all unnecessary programs and processes, and test.

    Next, I would look in Event Viewer, in both System and Applications Tabs, to see if you have any error, or warning messages, about the time that you got the error message. If any of those messages have links, follow each link, to see if you can get a report on what is causing the error, or warning.

    If that yields nothing useful, then look at the regular Event messages, to see if something is being called, or loaded, at just those times.

    Good luck, and hope that you can track down the culprit, and that the issue is as simple as some process/program loading first, and mis-reporting memory addresses.

    Hunt

    D
    davestuartturnerAuthor
    Participating Frequently
    November 18, 2012

    Thanks Bill,

    I will look into it and report back.

    Dave

    Rave
    Community Manager
    RaveCommunity Manager
    Community Manager
    November 16, 2012

    This post may help http://forums.adobe.com/message/3656716#3656716. Also see http://forums.adobe.com/message/4826466#4826466

    D
    davestuartturnerAuthor
    Participating Frequently
    November 16, 2012

    Neither of these links work anymore

    E
    excited_Genie16B8
    Legend
    November 15, 2012

    http://www.techsupportforum.com/forums/f217/solved-application-was-unable-to-start-correctly-0xc000007b-636319.html

    D
    davestuartturnerAuthor
    Participating Frequently
    November 16, 2012

    Thanks for this, ran a CHKDSK /R and reinstalled.  All products now are listed under master collection in all apps in the metro interface but Premiere Pro still throws up the same error.

    E
    Erwinhart
    Participant
    November 15, 2012

    Hi Dave,

    Don't have the solution yet, but I am having the exact same problem as of today, but on a normal 64 bit Windows 7 system. Yesterday my Premiere Pro (6.0) still worked and I changed nothing to my computer.  To solve it I tried installing the latest update (6.03). Did not work. I now just installed premiere pro all over again, from the orginal CD. Still does not work.Í restarted my PC, no change.  I am now installing the most recent microsoft Windows (critical) updates and hope that it will help.  If I find anything I will post it here, but I guess a good number of people will be having this problem now or soon. My sense is that something on my computer changed, either by a virus or a windows update.

    Perhaps Adobe is already aware of this problem, I will call them tomorrow.

    cheers,

    Erwin

      harold UDOKWERE
      harold UDOKWERE
      Participant
      September 19, 2022

      Hello. One way to solve this after installing all the required .dll files is to download the newest versions of DirectX and NetFramework from windows. This should solve your issues.

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