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'This effect requires GPU acceleration'

New Here ,
Jul 29, 2018 Jul 29, 2018

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HELP!

I have Premiere Pro in Creative Cloud on my iMac running High Sierra 10.13.6 and it's all legit software for everything. However I have a beast of a problem which is driving me mental which is when I see a prompt saying 'This effect requires GPU acceleration'. I cannot do this at all and spent over a whole day trying to fix this to no avail - is there a solution to this? If so, can it please be explained to me in workmanlike terms, because I feel like Premiere Pro is not worth using with me being unable to fix this.

A million thanks in advance if any one of you kind people could assist in a solution!

Ed

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correct answers 1 Correct answer

Adobe Employee , Jul 29, 2018 Jul 29, 2018
Ed, Your GPU is not powerful enough to support GPU accelerated effects. You'll need to use software only mode for the Mercury Playback Engine. You'd need a computer with a more powerful GPU to take advantage of GPU acceleration.  The other issue is that this warning is often triggered with any of the VR effects, which are specifically for VR AKA 360 video footage. You should not be using VR effects on any standard footage, these are reserved and designed for 360 video. The effects also require...

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Adobe Community Professional ,
Jul 29, 2018 Jul 29, 2018

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What GPU do you have, and what settings do you have in the Project settings for Mercury Acceleration  ... Software Only, CUDA, OpenCl, or Metal?

Neil

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New Here ,
Jul 29, 2018 Jul 29, 2018

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Hi Neil,

Thanks for your reply.

This is what I have:

  Model Name: iMac

  Model Identifier: iMac13,1

  Processor Name: Intel Core i7

  Processor Speed: 3.1 GHz

  Number of Processors: 1

  Total Number of Cores: 4

  L2 Cache (per Core): 256 KB

  L3 Cache: 8 MB

  Memory: 16 GB

  Boot ROM Version: IM131.0115.B00

  SMC Version (system): 2.9f5

  Serial Number (system): DGKJX08JDNMM

  Hardware UUID: 7F1FB0F4-F8FB-51AD-A4D6-1F8EA79550B3

In Project Settings I have Renderer as 'Mercury Playback Engine Software Only' and unable to change this cos it is greyed out. Sorry, I am new to PP so hope this is the correct answer.

I really appreciate your help.

Ed

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Adobe Community Professional ,
Jul 29, 2018 Jul 29, 2018

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You don't list a GPU there. Some effects can be ported through the CPU or an onboard graphics chip, and some effects ONLY go through the CPU. But there are things that do require a full GPU card be installed and functional in the computer.

And are not available unless an appropriate GPU is installed.

Neil

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New Here ,
Jul 29, 2018 Jul 29, 2018

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Sorry, I have: NVIDIA GeForce GT 650M 512 MB graphics

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Adobe Community Professional ,
Jul 29, 2018 Jul 29, 2018

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Ahh ... there's the rub.

It has less than a gig of vRAM and is old enough that I'm not sure the "architecture" is still supported, might need to be at least a 700 card with a minimum of a gig of vRAM to be used.

Neil

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New Here ,
Jul 29, 2018 Jul 29, 2018

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Ouch! So do I need a new iMac or is this something which can be fixed? Parden my ignorance here,

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New Here ,
Jul 29, 2018 Jul 29, 2018

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Or will I be ok but just avoid anything which has the GPU warning?

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Adobe Community Professional ,
Jul 29, 2018 Jul 29, 2018

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I don't know what might be added to the iMac, you'd have to check with some Mac experts or a Mac store/online or something.

Other than that, yea ... you'd need to avoid effects that require a GPU. And could still do most things in PrPro, albeit a bit slower than with a GPU for some things. Most people think a GPU is just involved always, but ... it is only used for those things on the GPU Accelerated Effects list. And most of those items can work on a CPU - only machine.

Neil

GPU Accelerated Effects: https://helpx.adobe.com/premiere-pro/using/effects.html

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New Here ,
Jul 29, 2018 Jul 29, 2018

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Ah ok! Thanks so much for this answer - it seems like it is something that can't be fixed - or easily at least. I'll try and avoid anything like these effects then. You've saved me a lot of time!

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Adobe Community Professional ,
Jul 29, 2018 Jul 29, 2018

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If you can get a mid-level GPU into that Mac, it could help. Considering the hardware inside, it wouldn't be worth a higher-end one even if it could work. A 900-level Nvidia or the equivalent in AMD GPU's might help, but you'd need to check with the Mac folks if it's even possible.

For all one pays for Macs, it's always been a shock to me how few options that system allows the user.

Neil

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Adobe Employee ,
Jul 29, 2018 Jul 29, 2018

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Neil,

You cannot update a GPU in an iMac, sorry to say.

Thanks,

Kevin

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Community Beginner ,
Jul 29, 2018 Jul 29, 2018

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Yes, thank you for this question-  I wasted no lie, 4 hours of my day on this.  Please help!!  Says GPU acceleration needed, I downloaded CODA card like a million times.

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Adobe Community Professional ,
Jul 29, 2018 Jul 29, 2018

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CUDA can only work with an Nvidia GPU installed in the computer ... do you have one?

Neil

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New Here ,
Jul 29, 2018 Jul 29, 2018

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I think so. It says I have a NVIDIA GeForce GT 650M 512 MB graphics card.

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New Here ,
Dec 31, 2019 Dec 31, 2019

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so what if my GPU was AMD ??

 

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Adobe Community Professional ,
Dec 31, 2019 Dec 31, 2019

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Premiere works with most any of the newer cards there ... typically in Metal on the newer Macs, OpenCL on older ones, and whatever works on PCs.

 

So ... which card? What driver for it?

 

Neil

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Adobe Employee ,
Jul 29, 2018 Jul 29, 2018

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Ed,

Your GPU is not powerful enough to support GPU accelerated effects. You'll need to use software only mode for the Mercury Playback Engine. You'd need a computer with a more powerful GPU to take advantage of GPU acceleration. 

 

The other issue is that this warning is often triggered with any of the VR effects, which are specifically for VR AKA 360 video footage. You should not be using VR effects on any standard footage, these are reserved and designed for 360 video. The effects also require a good deal of computer horsepower, so if you want to edit VR footage, you might need a more powerful computer. Bottom line, avoid these VR effects in standard video footage.

 

Thanks,
Kevin

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Contributor ,
Oct 12, 2018 Oct 12, 2018

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Hi, does this go for NVIDIA GeForce GT 650M 1024 MB as well?

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Adobe Community Professional ,
Oct 12, 2018 Oct 12, 2018

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I believe the earliest generation Nvidia cards that are still supported currently are the 700 series ... pretty sure but not totally positive from memory here. (My "on-board memory" is a ton older than DDR2 ... ha.)

Neil

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Contributor ,
Oct 14, 2018 Oct 14, 2018

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Its funny, I use the same plugins in After Effects and then it works. But not in Premiere...

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Adobe Community Professional ,
Oct 14, 2018 Oct 14, 2018

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Yea, there are differences between the apps. Which can be a pain at times.

But that generation of GPU is what, 2-3 generations back. Near dinosaur in computer lifespans. And on the way out.

So pretty soon it won't be of use in any of these apps. Not saying it's good or bad, just the reality of computers.

Neil

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Explorer ,
Sep 08, 2020 Sep 08, 2020

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Hi Ed,

I'm still getting this message with an Nvidia Titan RTX GPU.  This is a top-shelf graphics card on an ultra-spec'ed out 18-core Intel i9 PC with 128GB RAM.  So I'm pretty sure we can rule out the notion that my computer isn't powerful enough.  Mercury Playback Engine is enabled, so why am I getting this message?

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Explorer ,
Sep 19, 2020 Sep 19, 2020

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Kevin,

I'm still getting this message with an Nvidia Titan RTX GPU.  This is a top-shelf graphics card on an ultra-spec'ed out 18-core Intel i9 PC with 128GB RAM.  So I'm pretty sure we can rule out the notion that my computer isn't powerful enough.  Mercury Playback Engine is enabled, so why am I getting this message?

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Adobe Community Professional ,
Sep 19, 2020 Sep 19, 2020

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What media are your working with, what effect are you using, are there any plugins in use ... give us the details of when this message pops up.

 

Other than that, there's no way to assist.

 

Neil

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