Unable to import mp4 into Premiere Pro CC

Forum|Forum|11 years ago
September 10, 2014
5 replies
30022 views

Hello,

I have downloaded a trial of Premiere Pro CC, as I want to move from my current Mac setup from 2011 to a new PC setup that would be more powerful. Before purchasing, I wanted to test to see if there were any issues with the new version compared to CS5, which I currently use.

Anytime I try to drag an MP4 into Premiere Pro CC, it tells me the file has no audio or video, yet CS5 has no issues importing the same exact file.

Is there something that I am missing that is causing the CC version to not be compatible or is this a PC vs Mac issue?

All of the files are recorded from various AverMedia capture devices.

This topic has been closed for replies.

DaveysWorld

Participating Frequently

After my second time having the issue I found what I think is a fix to adding video to a project when it only accepts audio.

How to fix video import bug to Premiere Pro CC 2017 timeline - YouTube

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Anonymous

Same problem here, I thought Premiere Pro doesn't like MP4 container format although my video codec is H.264. At least I didn't see it in adobe support format list. Hence I decided to convert the H.264 MP4 into AVC mov (I'm on Mac OS X) by using a HD Video Converter app from appstore. It saved my project. I'm not sure if it's the simplest way on Mac but really works for me.

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robinp14495442

Participant

I had this problem (.mp4 files completely refusing to import into Premiere clip bin) on CC 2014 Mac OS X Yosemite, completely up to date with updates. I tried all of the suggestions I found here and in other threads (renaming the .mp4 to force PP to use a different import filter etc). No joy at all.
In the end there were two clues to where the problem ones, on a different CC install on my Windows desktop, PP had no problems importing the same files, and Media Convertor CC on the Mac similarly had no problems. I could even convert using Adobe Media Convertor and output as H.264, which Adobe Premiere Pro out of the same suite on the same computer still couldn't read.

An uninstall of Premiere Pro and full re-install solved the problem.

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fontankatv

Participant

Try to change extention to .mpg, worked for me, works with premiere, but osx can't play the file any more!

Samus4145Author

Participating Frequently

I hope Adobe is reading this, cause I tested the exact same files in 7.2.2 at a friends house and the files worked fine, so it must be with the most recent update. Is there a way to roll back?