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New Participant
March 16, 2024
Question

Unable to render file

  • March 16, 2024
  • 1 reply
  • 623 views

Hi. I keep getting this error message: "error compiling movie" "accelerated renderer error" "unable to produce frame". I have cleared the media cache and restarted PPro. Nothing works. I am using a template which I have used before with no issue. I appreciate any help/advice. Thanks.

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1 reply

Ann Bens
Community Expert
March 16, 2024

What kind of template?

Dont render to One Drive use a local drive.

MizAdderAuthor
New Participant
March 17, 2024

It's a video template from Videohive. I never had issues uploading/rendering to OneDrive but I will try saving to a local drive. Thanks.

MizAdderAuthor
New Participant
March 17, 2024

Saving it to my local drive didn't work.