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2

Unable to start correctly (0xc0000142)

New Here ,
Feb 07, 2025 Feb 07, 2025

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Its my first time download Premiere Pro. I open it but its pop up a error notice, it said "This application was unable to start correctly (0xc0000142)

My version is v24.6.1

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correct answers 1 Correct answer

Community Expert , Feb 07, 2025 Feb 07, 2025

Did you download the Creative Cloud app and install it from there?

If not, uninstall it and download the CC app:
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

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Community Expert ,
Feb 07, 2025 Feb 07, 2025

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If this is your first time downloading Premiere why version 24.6.1?

Error message is a windows' thing.

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New Here ,
Feb 07, 2025 Feb 07, 2025

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Actually idk

Btw how do I fix it 

 

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Community Expert ,
Feb 07, 2025 Feb 07, 2025

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Is this a legit version of Premiere?

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Community Expert ,
Feb 07, 2025 Feb 07, 2025

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Did you download the Creative Cloud app and install it from there?

If not, uninstall it and download the CC app:
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

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