Hey guys im stuck here.
I cant load a graphics effect in premier pro. This error comes every time i try and drag the graphic onto my project. It was working fine acouple of days ago.
'unknown error while loading the motion graphics template'. I dont know how to fix it. All my other purchased graphics work fine. This certain graphic i use alot so i really need it to work. Its call Hand drawn elements.
Anyone know a fix?
Just some random thoughts...
how do i clear the cache? and how to i uniinstall /reinstall MOGRT?
Cache: Close Premiere, then when the Home page opens, go into Preferences > Media Cache BEFORE you open a project. Click the Clear Cache button and select the option to delete all cache files.
As for the MOGRT, where do you have the MOGRT saved? Is it in your CC library? Or Local MOGRT directory?
i dont know where they are saved. ive just started using the program, I cleared the cache but that didnt seem to fix it
It might be saved in the local Motion Graphics Template directory:
Find the .mogrt there, and copy it to another location (like your desktop). Then delete the copy found in the MOGRT directory above.
Open Premiere and use the menubar Graphic > Install Motion Graphics Template and select the .mogrt you made on your desktop.
Thanks for you reply, i have windows but i couldnt find the directory. Could only go as far as username but i couldnt find the AppData folder
The AppData folder is hidden. Try typing the path into your Run dialogue box.
I have done all of this, yet it would still not work on my windows.
go to Cotrol Panel -> Region settings -> Administrative -> Change System Locale..
Remove the f**king checkbox: BETA: Use Unicode UTF-8 for worldwide language support.
sorry but that is not the solution.
I'm so desperate with this problems for a while.
Then I randomly follow your tips, OMG, it works!! lol
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if you are on an intel built in graphics card, you will have to try
switching renderer to software only in the project settings,
or try to open the mogrt in after effects, set after effects to
software only in the project settings, and export the mogrt again.
It might also be related to your system not running in Eglish,
if the mogrt contains after effects expressions and the expressions
were not universalized before exporting that mogrt, in this case,
change your system language settings or open the mogrt in after effects,
run Expression Universalizer(get it from aescripts.com) and export it again.
Other reasons might be related to where your project is saved, and where the
mogrt is saved as well..
better have a local drives workflow and keep external drives for backups only.
Another thing to check if there are any effects used inside after effects on that mogrt,
that are too heavy for your system to handle, take them off and re-export the mogrt.
Deleting the "Media Cache Files" solved the issue for me!
Edit > Preferences > Media Cache > Then click [Delete] next to "Remove Media Cache Files"
Not sure why I cannot edit my reply above...but I also had to restart Premiere to get it to work.
Just watch this video:
Its 100% worked!
It worked for me!
After restarting Premiere and deleting the preferences (hold alt when launching), it worked for me.
Before you do that make sure your shortcuts are saved in the cloud.
Hope this helps!