unknown error while loading graphics template adobe premier pro

Forum|Forum|5 years ago
May 15, 2020
18 replies
57107 views

Hey guys im stuck here.

I cant load a graphics effect in premier pro. This error comes every time i try and drag the graphic onto my project. It was working fine acouple of days ago.

'unknown error while loading the motion graphics template'. I dont know how to fix it. All my other purchased graphics work fine. This certain graphic i use alot so i really need it to work. Its call Hand drawn elements.

Anyone know a fix?

Error or problem

A

Andrew22941242jzxe

Participant

In my case the issue was with the file path. I was working within a bunch of subfolders and I guess the temporary folder for the motion graphics template couldn't be created since the max string size was reached. After saving the premiere file to my desktop, it worked.

F

Felipe36907744mo7o

Participant

Literally, 2024 and Adobe does not provide a solution

A

Abdurrahman33861125konp

Participant

You should try to move your project files to another folder. I moved my project files to the desktop and it worked in MacOS.

J

JasonSawtelle

Participant

My colleague was intermittently getting the error "Unknown error while loading Motion Graphics template" in Premiere Pro.

None of the solutions in this thread worked.

As part of troubleshooting, he attempted to load the MOGRTs into AE. AE popped an alert about insufficient disk space for memory to function smoothly (he had 65GB of space on a 500GB drive). He then wiped a bunch of unused data from his hard drive (opening up about 300GB), which seems to have resolved the issue in Premiere Pro.

Possible solution: Make sure you have enough free disk space to operate without caching/memory errors.

J

Jeremy34802087qcns

Participant

Literally none of these solutions worked for me, I tried all on this thread and even 2 I found on Youtube. It's REALLY frustrating. Any other possible options anyone can think of?

nlplcreative

Participant

Saving the Premiere Pro file in a different folder was the only thing that worked for me: https://www.youtube.com/watch?v=wwzjIDuS4ks

G

Gabriel27246004bzit

Participant

I discovered that when the path exceeds 260 characters (including file name and extension), windows don't recognize the path and the motion can't be loaded, I suggest making shorter paths for files

K

karl228551121r8l

Participant

I created a new file folder on my desktop then saved a copy of my project to that folder. Then I opened my project from that folder. It works fine now. As someone said previously, it seems the autosave is just making a bunch of folders and confusing the program.

E

East Coast Living

Participant

I had the same problem. It appeared after I installed the Sony Catalyst plugin. I went to Library/Application Support/ Adobe/Common and deleted all the files under Sony. Restart Premiere Pro. It worked again.