unknown error while loading graphics template adobe premier pro

[AusRivo]

Hey guys im stuck here.

I cant load a graphics effect in premier pro. This error comes every time i try and drag the graphic onto my project. It was working fine acouple of days ago.

'unknown error while loading the motion graphics template'. I dont know how to fix it. All my other purchased graphics work fine. This certain graphic i use alot so i really need it to work. Its call Hand drawn elements.

Anyone know a fix?

[Park Bench Marketing]

This worked for me as well after the restart. 

[Luyla5FF8]

Thanks a lot, Titera. After cleaning my disk cache and relocating my project and files to my local disk it finally worked!

[Julie341173726dy1]

At last, it finally works!! Thank you so much!

[Erfan267929205gnr]

Hey man

Just watch this video:

https://youtu.be/L7fEcQqIvvE

Its 100% worked!

[Joseph27026634emjs]

It worked for me!

[adilm46861984]

Thanks, this worked for me!

[Marion242886589dss]

IT WORKED 

[Luiz28307083limm]

Great! It worked!

[Sergi26919921jptb]

It worked for me!

[Sarah2689461057wz]

I have no idea why this worked, but it did! There were hardly any auto save files or folder levels.. but I just 'saved as' in a new location and it worked?!

[taylorc72889704]

This worked for the "unknown error while loading the motion graphics template" pop up, too! Thank you. It was driving me crazy!

[Sarahfelldown]

This still didn't work for me. I'm not getting the corrupt error, but the "Unknown error whiel loading the Motion Graphics template" error. Also when I tried the Save As described in the video, mine wasn't saving in nested folders like that. It was just saved in the project folder I'd created already.

[Carloshmx]

HI, where you able to fix this issue? Im a mac user

[East Coast Living]

Delete all the files from Sony in any folders. Sony's files is incompetable with the newer Mac OS.

[dlatreset]

This solution worked for me. THANKS A MILLION!

[ANTONIO36383074mu08]

Very good, thaks!

[Roman Lehmann]

Hi

After restarting Premiere and deleting the preferences (hold alt when launching), it worked for me.

Before you do that make sure your shortcuts are saved in the cloud.

Hope this helps!

[Loane Studio]

Hey, did you find a solution ? i have the same problem and nothing work for me

[Favour24974908ysko]

Hey, This fixed it for me.

On the top left of Premiere Pro Click File > Project Settings > Scratch Disks 

Then change the Motion Graphics Template Location.

I changed it to Documents.

Sincerely,

Favour.

[Derek278049275emw]

Thank you!  This is the only one of the fixes that worked for me!

[Favour24974908ysko]

My pleasure, I'm glad it worked.

[Stephen28290219iyx6]

Came here to say this one also worked for me!

[Bishop28335046pv05]

This is the one. Thank you!

[pauline22117879vj30]

SAME !!!!!!!

THANKS 🙂 

[hanya40910778]

Thank you! Worked like a charm.