Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Unsupported format or damaged file importing wav file

Community Beginner ,
Aug 20, 2022 Aug 20, 2022

My sound mixer gave me a wav file (24 bit, 48 khz, 1.82 GB) but when importing into Premiere (MacBook Pro, Catalina 10.15.7). I'm getting a File Import Failure error message: Unsupported format or damaged file. Trying to replace the current wav file with this new one gives me an error message: The importer reported a generic error. 
Anyone have any ideas? Screen Shot 2022-08-20 at 1.50.55 PM.png

TOPICS
Editing , Error or problem , Formats , Import
928
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 20, 2022 Aug 20, 2022

Try importing from a local drive.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 20, 2022 Aug 20, 2022

Perhaps remove the asterisk (*) from that folder name.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 21, 2022 Aug 21, 2022

Does BMG_Sound_Mix_0811.wave open and play as expected in QuickTime Player?

 

If not, try downloading/copying the file from the source again.

 

If so, try exporting it as an AIFF to the Desktop and then import it to the Premiere Pro project from there.  If that imports as expected, copy the AIFF the same folder as the WAV, replace it with itself in the PR project and save, and then delete the AIFF on the Desktop.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 21, 2022 Aug 21, 2022
LATEST

Does it open in Audition, if it does do a save as to a new name.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines