utilisation impossible de premiere pro suite à un problème de choix des préférences

[margaux_8456]

Bonjour, 

Je viens d'installer Premiere Pro sur mon mac mais lors du lancement, apple me demande d'autoriser l'accès aux téléchargements: on me redirige sur "ouvrir les préférences" et ensuite je ne parviens pas à trouver "premiere pro" dans la liste d'application à gérer, ce qui fait que je ne peux pas modifier les préférences et peux pas utliser premiere pro. 

Quelqu'un aurait une solution ? 

Merci beaucoup d'avance,

Margaux

[jamieclarke]

Hi @margaux_8456 - What version of Premiere Pro are you using?  What version of macOS are you on?  Are you able to navigate to System Settings > Privacy & Security > Full Disk Access and add Premiere Pro?

[margaux_8456]

hi !

thanks to you i succeed to add premiere pro in "files and folders" but i
still can't open premiere pro, it appears grey in the section:

thank you so much for your help

[jamieclarke]

It seems like there are some macOS permissions messed up somewhere. What macOS version are you on?  What version of Premiere Pro are you using?

[margaux_8456]

The only thing I know is that I have "premiere pro 2025".

[caroline_edits]

Thank you for that detail! Do you have any updates available for your Mac? This could help with permissions errors: https://adobe.ly/3IzAssL

Let us know,

Caroline

[margaux_8456]

Hello again !

I have to update my mac for ios26 ! Maybe it will work then.
I'll let you know !

Thank you so much.

Margaux

[caroline_edits]

Hi Margaux, just checking in!

Did your apps start working after updating?

Caroline