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BENBARIE
BENBARIE
Participant
Feb 9, 2022 2:17 PM UTC
Question

Version 22.2 crashes after ripple delete

As I wrote in the title, after a few clicks of ripple delete the software crashes\freezes.
I tried to open a whole new sequence
I tried deleting temp
I tried to uninstall and reinstall
did not help
I have no choice but to go back to 22.1
Works on PC with ryzen 9-5950X
64RAM
gtx1080

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    6 replies

    Pedro23999016ytm1
    Participant
    Apr 11, 2022 9:39 PM UTC

    I'm having this issue very frequently. At first I thought it was because I was cutting multicam with 2 different camera codecs (One progressive and one interlaced, hardly recommendable).

    Moved to another project and having the exact same issue cutting on single camera, interlaced footage.

    Quadro RTX 5000

    Intel Xeon gold

    64GB RAM

    I

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    DVDSchmitty
    Participant
    Jun 3, 2022 5:20 PM UTC

    Has anyone figured out a solution to this. Adobe crashes often when I ripple delete using the shortcut (option + delete)?

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    lightnecker
    lightnecker
    Participant
    Apr 3, 2022 11:34 AM UTC

    Exact same. After deleting ripple, it  crash. I have same CPU as you.

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    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    Feb 9, 2022 2:58 PM UTC

    FAQ: How to reset (trash) preferences.

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    BENBARIE
    BENBARIEAuthor
    Participant
    Feb 9, 2022 4:22 PM UTC

    Did not help, I attached an illustration video

    Now it happens with just like that when I press Cut

    It should be noted that I would have worked the same way in a previous version and it would not have happened

     

    https://youtu.be/-b3--yeMglA

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    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    Jun 5, 2022 6:41 PM UTC

    Hi there!

    Sorry about the trouble. Could you check if crash reports are saved? https://community.adobe.com/t5/premiere-pro-discussions/faq-where-do-i-find-premiere-pro-crash-logs-on-windows-or-mac/td-p/9200778

     

    Thanks.

    Kartika

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