Video and audio keeps pausing then restarting

[brianf60403433]

hello i am new to the adobe Premiere Pro.  I have the latest version on this program.  When i am editing a video it pauses during playback and then starts and pauses repeating this numerous of times before completing video.  How do i fix this?

[Brandon Loshe]

Sounds like a performance issue, which I see you have tagged. Can you provide some details about 

1. the type of footage that you have in your project (dimension, codec, etc.)

2. what kind computer, operating system, and graphics card you have

3. where your media is stored (external hard drivedrive, or internal)

Two ways to deal with slow performance:

1. In your Program monitor, you'll see an option for playback resolution. You can lower that and see if that helps to get better playback performance.

2. If that still doesn't help, then you may need to create proxies. Proxies are temporary copies of your full-res video that you can toggle on and off for better playback. Just let us know if you need more information on creating proxies.

[brianf60403433]

 All i know is the footage is from the premier pro learning section and footage from a dslr camera.

My laptop is an Hp 14.

The media is from the premier pro learning section and also from a memory card.

I changed the playback resolution but the problems still exist.

I do not know how to create proxies

[Peru Bob]

Can you be more specific about the specs oif your laptop?

Is there only one hard drive?  Is it an SSD or HDD?

What processor?

What graphics card?

How much RAM?

[brianf60403433]

processor is AMD A9-9425 Radeon R5, 5 Compute cores 2C +3

Installed RAM is 4 GB (3.88 GB usable)

One hard drive

[Peru Bob]

Proxies:

https://helpx.adobe.com/premiere-pro/how-to/proxy-media.html

[MyerPj · Accepted solution]

Sorry to bring the news, but I think you are way below the minimum hardware requirements for 'the latest version'. Is that 14.0 (you can see it in HELP/About). It's helpful if you post the exact version number.

I doubt even proxies will help and to be honest, I'm surprised you can even get into the program. Minimum memory is 8GB and you need 2GB of vram in your video card. That you may have as you didn't mention it, but 4GB "installed ram" is not going to cut it.

Here's a link to the minimums: https://helpx.adobe.com/premiere-pro/system-requirements.html

[brianf60403433]

thank you guys for your inputs

[RjL190365]

It can't be fixed at all, as MyerPj stated. Your hardware specs are far below the practical minimum requirements to run Premiere Pro properly, if at all. For starters, the CPU has only two processing threads - total (whereas most of the CPUs that we recommend have well over 10 processing threads); specifically, your system's CPU is effectively a single-core CPU with hyperthreading due to the very nature of the architecture that dates back to the days of Bulldozer (where the two cores within each module did not operate independently of one another, resulting in the "8-core" FX 9590 effectively becoming only a quad-core CPU). In fact, your system's CPU is as weak as, if not weaker than, a budget  smartphone!

And yes, the other problems are as MyerPj stated.

Thankfully, AMD has just about put the Bulldozer-derived architecture out to pasture in favor of the Zen architecture and its updated variants.

Randall

[brianf60403433]

i appreciate your response.   i wouldve liked you to give me some type of solution instead of begrading my laptop and basically repeating MyerPj.  thank you though.  next time i would really appreciate an actual answer

[RjL190365]

I'm sorry to tell you this, but you may want to switch to the cheaper consumer version, Premiere Elements. This is because Premiere Pro simply REQUIRES a higher-end system with higher-end hardware just to even run properly.

Sorry, but I had tested a laptop that's similar to yours last year, and it was substantially weaker than even my 6-year-old i5-4210U laptop, let alone any current-generation budget laptop.

[Peru Bob]

I'm afraid that we can't offer a solution for that laptop.

It's not that we are begrading it.  We are just telling you the facts.

With those specs, you may not even be able to run Premiere Elements well.

It is what it is, unfortunately.  Video editing requires a powerful computer.

[RjL190365]

And one way to determine that would be in the Windows Task Manager. Look under the Performance tab and monitor the readings while you play back that video. If the CPU, memory usage and storage throughput sections are very close to being completely maxed out and the video playback still pauses or stutters, then your system as configured simply doesn't have enough horsepower to handle that video content.