Video not showing any frames

[MahaB82A]

A video is not showing any frames in the PPr but audio only comes. It plays in media palyer without any issues. There is a error message in the RHS lower corner, I cannot understand it. What is the reason?

Details

[Steve Griffiths · Accepted solution]

Premiere Pro does not support the video 'codec' of the file you are trying to import. You'll need to find another application to convert the video to something Premiere Pro can recognise. Try 'Handbrake' - it's free.

[MahaB82A]

Thanks.