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Colin_F2188
Community Manager
Colin_F2188Community Manager
Community Manager
September 11, 2019
Question

Welcome to the NEW Premiere Pro Community!

  • September 11, 2019
  • 47 replies
  • 8649 views

Hello & Welcome to the NEW Premiere Pro Support Community!

 

My name is Colin and I am your community manager responsible for managing this community along with Kevin, Caroline, Rameez, Sumeet and Shivangi. We are super stoked to have you join us in this new support community. 

 

This community will be a one-stop-shop for all your questions, answers, educational content, concerns, and even the coveted viritual Hi5!

If you have any questions or comments about this new community, please feel free to post here... We are listening!

 

 

Best,

Colin

 

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    47 replies

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    R
    RESH
    Participating Frequently
    September 12, 2019

    So I not only lost my user name and all the points I had aquired over the last few years, I'm now getting support emails that open "Hey, Ann." (Not my name.)

    They really have some wires crossed here.

     

     

     

     

    R
    RESH
    Participating Frequently
    September 12, 2019

    Well first...this "new" communuity site wouldn't let me have the name I used just a few days ago, BNC10—said it was used. So I had to revert to my even older user name RESH. Now I've lost all my points.

    So can you reattach my profile back to my BNC10 name? Or at least move those points back to this username?

     

    And one critique—this design is too glaring! Do you guys only use 255 white? Thank goodness for Dark Background, Light Text.

     

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    September 12, 2019

    Dont mean those. The ones Kevin wrote for Premiere.

    Such as 'Why is my gpu not available............'.

      Ann Bens
      Community Expert
      Ann BensCommunity Expert
      Community Expert
      September 12, 2019
      And the rest??
      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      September 12, 2019

      The old FAQs are still there and some need to be modified:

      https://community.adobe.com/t5/Photoshop/FAQ-How-do-I-capture-and-post-a-screen-shot-or-video/td-p/3922452#4209263

      Ann Bens
      Community Expert
      Ann BensCommunity Expert
      Community Expert
      September 12, 2019

      Where are all the faqs, documents, AME, CS6 posts, Encore posts?

        A
        ah_photo
        Legend
        September 12, 2019

        -

          A
          ah_photo
          Legend
          September 12, 2019

          Cheers! Liking the new look!

           

          I guess I have two small questions:

          • Any plans for a dark mode in the future? Maybe a nice little Pr-esque dark grey perhaps? (would really love this)
          • I noticed "@" tagging doesn't seem to be able to tag users anymore, just posts/content. Is that by design?

           

          Thanks!

            Colin_F2188
            Community Manager
            Colin_F2188Community ManagerAuthor
            Community Manager
            September 12, 2019

            Thanks!! Will be sure to pass along the kind words to the team behind the scenes!!

             

            • Great suggestion, I'll absolutely pass that along.
            • Yes, that is by design (temporarily)... we are still working through a few kinks (such as tagging user) so just hang tight and we will continue to update. Thanks!

             

            Thanks!

            Colin

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