What is the identity of this error?

Forum|Forum|5 years ago
September 19, 2020
2 replies
190 views

I put a video on the timeline and it turned out like this.

And then the Premier went down.

Editing
Export
Import
Hardware or GPU
Error or problem
Crash
Formats

This topic has been closed for replies.

Bruce Bullis

Community Manager

An error occurred while importing the file; 'low-level exception' suggests that no additional error information was passed from the Importer, to PPro.

John T Smith

Community Expert

Some things to do, and more information needed for someone to help...
-Troubleshooting https://community.adobe.com/t5/Premiere-Pro/Unofficial-Premiere-Pro-Troubleshooting-Guide/td-p/8789200
-PPro Editing Information FAQ https://community.adobe.com/t5/Premiere-Pro/FAQ-What-information-should-I-provide-when-asking-a-question-on/td-p/3929027
-Mac only https://community.adobe.com/t5/Premiere-Pro/FAQ-Basic-Troubleshooting-amp-Maintenance-for-Premiere-Pro-on/td-p/4788764

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