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Within Transcript Panel - Clicking on "Export to Text File.." does nothing

Community Beginner ,
Nov 14, 2021 Nov 14, 2021

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Within Transcript Panel - Clicking on "Export to Text File.." does nothing

 

I can manage to successfully transcribe my video/audio file, I can also successfully create captions, what my issue is though is that when I go to my "Transcript" panel and choose "Export To Text File.." nothing happens.  I even wait thinking its probably hanging or frozen up, and yet still nothing gives me the option to save a text file version of the transcribed audio to a folder on my hard drive.

 

The option looks like it should work, (as in it's not greyed out, the link looks clickable)  but nothing happens.  I really need this option to help my workflow on my interviews.

 

Other options within the "Transcript" panel that look clickable (not greyed out) also do not work for me are:
"export transcript.."
Export to CSV file.."
Disable auto-scrolling"

 

The options that look clickable and do work however are:
"Re-transcribe sequence"

"Display pauses as [...]"

 

Out of all the options I really need the "Export to text file.." to work.

 

I don't know what else to do, can someone please help?

 

Many thanks in advance

TOPICS
Error or problem, Export, Freeze or hang

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Adobe Community Professional ,
Nov 14, 2021 Nov 14, 2021

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That is odd, and I don't remember anyone reporting it. It works correctly for me.

 

When you click the save text file button, a save dialogue should pop up. I wondered if it could be off screen and not show. Normally, such a dialogue (e.g. the "Save As" project) will prevent any other action in the PR interface. But the "Export to text file" button does not. (I'd call that a bug.) If it was working for you (!), you could test this (as I did) by clicking outside that save dialogue box on the PR interface. The save dialogue is now hidden behind the PR window, and, in fact, you can click on the "Export to text file" button again, and it will create a second dialogue (which is also hidden).

 

If it were that simple, you would probably have discovered it already, so I wonder if it is popping up on the wrong monitor or otherwise off screen? Resetting workspace or resetting preferences might fix that.

 

Stan

 

 

 

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Community Beginner ,
Nov 14, 2021 Nov 14, 2021

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Hi Stan,

 

You made some excellent suggestions, yet still no luck sadly. 

 

I just tried disconnecting my two other display monitors (I run on 3) and tried again and it didn't change anything.   

 

I even have shrunk the size of the program window down so its not full screen, moved it off centre to the screen in the hope the "save as" box was appearing behind the program, but alas still nothing.

 

I was really hoping to see that "save as" dialogue pop up box possibly hidden somewhere but there really was nothing there sadly, it's as if the program doesn't recognise clicking on "export to text.." at all for some reason.

 

After that I tried your "resetting workspace" and thought it was another great option but that still didn't fix it either.

 

I loved your suggestions, sadly still no fix however.

 

Regards,
Rob

 

 

 

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New Here ,
Nov 15, 2021 Nov 15, 2021

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Hi Robert,

 

exactly the same behavior with my project. Transcription running well. Captioning works inside PR, but i'm unable to export the transcription. There is only the possibility to export as an *.srt 😞

 

I checked it on an WIN and on an MAC witrh Version 22.0.0 (Build 169) - no additional monitors and reseted the workspace.

Nothing happens.

Greetings,

Kristian

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Community Beginner ,
Nov 16, 2021 Nov 16, 2021

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Sorry to hear you have the same issue Kristian.  This sounds like a bug to me now.

 

It is quite frustrating.  I hope we can both find a solution soon.

 

I have also opened up a suggestion for PR about this here:
https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/44444472-transcribe-export-...

 

Perhaps you may also like to vote on this together?

 

I'm still open to suggestions if anyone else has an idea too.

 

Cheers n beers,
Rob

 

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Adobe Community Professional ,
Nov 16, 2021 Nov 16, 2021

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Upvoted. There appear to be a couple more reports of this also.

 

I also filed a bug in the Beta forum regarding the incorrect behavior of the save dialogues.

https://community.adobe.com/t5/premiere-pro-beta-discussions/bug-text-panel-ui-issues-22-1-1-build-4...

 

Stan

 

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New Here ,
Nov 24, 2021 Nov 24, 2021

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Same issue here.  I did find a work around however.

Merge segmnets (as many as you as you desire), then copy and paste segments into a word or text file.  The timecode stamps don't follow but at least I was able to provide the presenter with a transcript to correct/verify.

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