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Without internet connection

Community Beginner ,
Jan 03, 2020 Jan 03, 2020

Hi. 
I'm Rocco 
I'm new here. 
I'm without internet connection in my house for a host problems. 
why I can't use premiere?

 

 

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Community Expert ,
Jan 03, 2020 Jan 03, 2020

You can use Premiere without an internet connection but I think you need to be signed in before it disconnect.

What error message are you getting?

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Community Beginner ,
Jan 03, 2020 Jan 03, 2020

Hi. 
when open a project or program appear a window of adobe asking for internet connection. If there's no connection premiere closed automatically 

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Community Expert ,
Jan 03, 2020 Jan 03, 2020

When was the last time it was connected to the internet and you signed in to Adobe?

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Adobe Employee ,
Jan 03, 2020 Jan 03, 2020

You need to sign in periodically to check in with Adobe to make sure your subscription is valid. Can you connect via some other way? I can create a hot spot with my phone or a friend's phone. Can you try that?

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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Community Beginner ,
Jan 03, 2020 Jan 03, 2020

Was yesterday 

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Community Beginner ,
Jan 03, 2020 Jan 03, 2020

I'll try with hotspot 

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Community Beginner ,
Jan 03, 2020 Jan 03, 2020

Thanks 

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Adobe Employee ,
Jan 03, 2020 Jan 03, 2020
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Good luck, friend. Let us know how it turns out.

 

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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