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1

Won't open after update

Explorer ,
Apr 04, 2018 Apr 04, 2018

I received a message this morning (04th April) from Creative Cloud telling me there's an update for Premiere pro which I promptly updated. Now the app won't open. I've tried restarting and I've also un-installed and re-installed the app but it still won't open. The app bounces in the dock and shows the splash screen then quits.

Has anyone else had this issue and if so found a fix?

I'm running MacOS High Sierra 10.13.3 on a 4GHz Intel Core i7 iMac and the graphics card is an AMD Radeon R9 M395X 4 GB.

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correct answers 1 Correct answer

Adobe Employee , May 09, 2018 May 09, 2018

Hi All,

The issue is fixed with the latest update of Premiere Pro(12.1.1). Please update & let us know the status.

Thanks,

Vidya

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New Here ,
Jul 01, 2024 Jul 01, 2024
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I'm having issues getting into my Adobe Premier 

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