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Participant
February 3, 2016
Answered

zooming in on a timeline/ sequence

  • February 3, 2016
  • 12 replies
  • 74938 views

in premiere pro cc 2014 you can zoom in on a timeline/ sequence by pressing alt and scrolling with a scroll wheel and it zooms in exactly where your mouse pointer is.

but in premiere pro cc 2015 it just zooms in on a random spot not where the coursor is.

does anyone have similar problems with premiere 2015?

PS: I am on windows 10

This topic has been closed for replies.
Correct answer VertigoJC

kulpreet singh  To however is doing this, please stop marking a question as "answered" when there has not been an actual answer to the question.

Ferdinand83​ I have a fix for this.

There is a problem with the way a lot of the Adobe apps behave when scaling for high DPI displays in Windows. Some people have proposed changing the Windows display scaling to 100% instead of the default 200%. Yes, that solves it but makes windows basically unusable because everything is tiny.

Here's the fix I found, though. Navigate to the .exe file for Premiere Pro in your Program Files/Adobe folder. Right click on it and choose properties. Then click the "Compatibility" tab and then the checkmark box for "Override high DPI scaling..." and in the dropdown menu set it to "System."

(Side note: I had a different problem with scaling in After Effects and in that case I had to set it to "Application" instead of "System" to fix it. Try the other options if one doesn't work.)

Once I did that, the timeline zooming worked like it used to on my old computer.

12 replies

Known Participant
February 9, 2023

9 years later and Adobe still haven't solved this on Mac retina displays (virtually all graphic design displays are double resolution at this point). Anyone at Adobe going to address this or do we have to just jump to Resolve for editing?

Participant
August 26, 2018

Still totally poked. Can someone sort this one out please? I was excited to upgrade to my 5K monitor and this issue makes things rather annoying.

Participant
June 6, 2018

This is still happening for me on a Mac. When I'm working on a long timeline and hit Z (I use FCP controls) to get the zoom icon and click on the part I want to zoom in on, it zooms, but to a completely different part of the timeline. WTF.

This happens to my colleague sitting next to me too.

From looking at the above descriptions, I see I can scroll zoom with the mouse, which works fine, but click zooming is totally FUBAR.

Participant
January 15, 2018

January 2018 and this bug still remains unfixed .. its nearly two years.
(VertigoJC's work-around is nice to know, but turns a clean 4k display into blurry fullHD.)

TaranVH
Inspiring
January 9, 2018

AHAH!!

Ever since I followed VertigoJC's guide, and switched to using the system UI for high DPI scaling, using ALT and CTRL to scroll the timeline now works perfectly.

HOWEVER, It also changed the entire look of Premiere in a subtle way:

EFFECT CONTROLS - WITH PREMIERE'S UI SCALING:

(nice and sharp):

EFFECT CONTROLS - WITH WINDOWS' UI SCALING:

(Fuzzier text and icons):

----

CLIP FX EDITOR - DENOISER / STUDIO REVERB / DYNAMICS / ETC - WITH PREMIERE'S UI SCALING:

(notice how the internal window is completely cropped off - it must be manually resized in order to see the entire thing.)

CLIP FX EDITOR - DENOISER / STUDIO REVERB / DYNAMICS / ETC - WITH WINDOWS' UI SCALING:

(A little soft, but the inner window actually fits the outer window properly.)

(This no-longer-weirdly-cropped result also applies to other "Clip FX Editor" windows that I didn't show here.)

CONCLUSION:

I would love to be able to use Premiere's built-in, sharper UI scaling. But it crops the Clip FX editor, and results in ALT / CTRL + SCROLL WHEEL timeline navigation being completely ruined.

I'd appreciate if , or a mod, would mark

MY SYSTEM SPECS:

Two of my monitors are 4K, each with 150% UI scaling.

I'm on Win10, creators edition.

Still using Premiere 2017.1.2

THIS BUG REPORT WITH VIDEO EXPLANATION:

BUG REPORT - Premiere UI scaling issues - with workaround - YouTube

VertigoJC
Inspiring
January 11, 2018

Yeah, it's not an ideal fix.

I still have some problems with windows not fitting on the screen (getting cropped off the bottom of the screen with no way to move them high enough to click those buttons on the bottom). I guess I've just become numb to those since I've been dealing with them for a year or more on Premiere and After Effects. It is a very major problem, though, especially since high DPI monitors are becoming more and more common.

Legend
January 11, 2018

Actually, in trying this out in the app, it only seems that the source & program panes prevent the 'Sequence zoom' working. So I'm going to try and muscle memory the shortcut I have for 'Project window' before using the zoom...

If you've got pancake timelines open then it zooms the last selected timeline (which makes sense)

VertigoJC
VertigoJCCorrect answer
Inspiring
January 5, 2018

kulpreet singh  To however is doing this, please stop marking a question as "answered" when there has not been an actual answer to the question.

Ferdinand83​ I have a fix for this.

There is a problem with the way a lot of the Adobe apps behave when scaling for high DPI displays in Windows. Some people have proposed changing the Windows display scaling to 100% instead of the default 200%. Yes, that solves it but makes windows basically unusable because everything is tiny.

Here's the fix I found, though. Navigate to the .exe file for Premiere Pro in your Program Files/Adobe folder. Right click on it and choose properties. Then click the "Compatibility" tab and then the checkmark box for "Override high DPI scaling..." and in the dropdown menu set it to "System."

(Side note: I had a different problem with scaling in After Effects and in that case I had to set it to "Application" instead of "System" to fix it. Try the other options if one doesn't work.)

Once I did that, the timeline zooming worked like it used to on my old computer.

DigitalDesignDude
Inspiring
January 6, 2018

Awesome! This worked for me on my surface book 2 and surface pro 4. Gotta say this was really bugging me and I'm glad you figured out a solution. Your post should be the one marked as correct.

Legend
January 6, 2018

I think you can unmark the incorrect answer and set that to correct...

farboda
Participant
September 1, 2017

I solved the problem by changing the scaling in Display setting > Scale and Layout to 100% and restarting the PC. Hope it helps others.

TaranVH
Inspiring
September 1, 2017

Forcing the user to use 100% scaling, just for the sake of fixing one bug in one application, is not a solution. Users need to be able to scale larger than 100% in Windows, (or Macintosh) or everything will be far too small to see on high DPI monitors (we have one at 8K)

Besides, Moott97761251 says that it is not solved even on his 100% scaled monitor, so it's not even a solution that works for everyone.

This bug has still not been fixed.

farboda
Participant
September 2, 2017

I agree.

westmeetseast
Participating Frequently
August 25, 2017

Having the same problem of random scrolling focus and it's driving me bananas.  PC, Windows 10

Known Participant
May 26, 2017

Did anybody ever solve this issue?  Just installed CC 2017 and for the first time in my life having this problem - I've used Premiere for years on all different computers - but with this zoom problem cannot do any proper work.  It's infuriating!!

Ferdinand83
Inspiring
May 26, 2017

Hey lcagdaiden, not as far as I can see and yes, it is indeed very infuriating that Adobe doesn't seem to believe there to be a problem. Just so there is some 'visual' proof, I captured what happens when I try to zoom into my timeline:

I hope everybody agrees, that this is not how this is supposed to work.

Known Participant
May 26, 2017

Precisely the same issue as mine...  Drives me nuts - especially when I have an hour long timeline that's not so easy to scroll around when zoomed in.

So is this an actual bug?  I figured this could be some stupid setting hidden somewhere away from view? 

Just curious - are you running your system on any high resolution?  Do you see any difference in the zoom issue at different resolutions?  I had a similar issue with a completely unrelated program - Civ6, the video game - where at higher resolutions it seemed to be confused as to where my mouse cursor was pointed.  I fixed the civ6 issue by changing game resolution, but played with it in premiere today and it doesn't seem to make any difference.  Probably not helpful, but just throwing it out there...

Ferdinand83
Inspiring
April 24, 2017

Hey,

I've just been using the most recent version of Premiere Pro CC 2017 and the zooming in on the timeline issue on Windows still exists.

To recap, you can zoom in on a timeline/sequence by pressing alt and scrolling the mouse scroll wheel. On Mac, this zoom occurs right where the cursor is pointing, which is where I want to zoom in. However, on Windows, it zooms to a random spot instead. This problem hasn't been fixed since version 2015, for me anyway.

Could you please let me know, how to fix it, or will Adobe issue a fix themselves?

Roei Tzoref
Legend
April 24, 2017

I am on Windows 7 and it works fine with 2017.1:

maybe a mouse software/hardware issue?

Ferdinand83
Inspiring
April 24, 2017

Hey Roei,

That's exactly how it should work. I'm really confused, because I've been using Premiere Pro CC on three different PCs since I first added to this discussion and each time, the zoom feature didn't do what you've just been showing. What's the issue on my PCs? Having said that, they were all running Windows 10...