Most of the time when you're having some tech issue, the first thing out of an Adobe Tech Support person's mouth is - "let's reset all your preferences and settings". But there seems little recognition that our prefs and settings are completely essential to our work, and there are SO MANY files and various settings that a factory reset of Premiere is typically worse for us than the problem we've called/emailed in for. The number of times I've simply given up on a tech support call becasue I simply can't contemplate the reset is....MANY.
Is there a way to save EVERY setting and preference somewhere before blasting everything back to factory state? And then a way to bring all of those back once the tech has discovered (as is typical) that, no, that wasn't the issue?
Part of this issue is also the multiplicity of locations the settings and prefs are stored in. If there was ONE file or folder, it would make it all so much easier.
I consider this an absolutely crucial tool.