P: Modifying font and font size in the interface

I'm trying to understand what your post was about, referencing me? Totally puzzled.

I've been requesting this change for years. Period.

I explained why perhaps it's taking so long, and somehow that offended you? 

It's very, very clear from the posts I've posted that I've been pushing for this for a long, long time. I don't get your post at all. Explanations aren't defending something, just ... explanation.

@R Neil Haugen @@

Please. If that is your opinion, I'm sorry but its the same as saying;

"We don't need wheel chair access, braille and handle bars near stairs. It's just not the priority, society has other things that are more alluring to accomplish right now. That's just the way things are.

If you have the time, please have a look at the following links. If you have any contacts at Adobe, please remind them. Thank you.

https://www.adobe.com/trust/accessibility.html

https://spectrum.adobe.com/page/inclusive-design/

"Accessibility at Adobe

We believe that when people feel respected and included, they can be more creative, innovative, and successful. Accessibility is essential to delivering on that mission. With more than one billion people with disabilities in the world, we are committed to removing barriers to enable transformative change."

"Inclusive design is part of Adobe’s mission. Designers, engineers, and product builders are invested in learning how to think more broadly, seeking out more voices, and working together to make better experiences."

"Whenever possible, provide options for people to adjust font size, color themes, and contrast, either manually, in-app, or through operating system preferences."

Cizkek ... as far as "this has been asked for, for many years" .... perhaps getting some perspective would be useful.

It is one of several hundred things users ask for all the time. So prioritization of what is the highest user-base interest will occur. Some other things get added by dint of decision that yea, this just needs to happen.

But the priorities thing is what we're dealing with for this and other things. It's not being ignored, it's just that other customer-interest things seem to have higher 'numbers' on their metrics.

I wish it were otherwise, but then, I want a lot of things that I know are way low for other users. Sigh.

For now, I have at least found an option in the *cencored* so that Premiere Pro does not scale up with my OS. Thankfully I will at least be able to use my other apps properly without them getting also down-scaled  to a tiny size with the display scaling option in Windows (I'm on a 16" laptop with a 1080p display and I am using 125% resizing which works pretty well for me.)

@cizkek_

"Please forgive me if my comments on the type size and ui related topics were rude, It's just that I wasn't aware that community experts were volunteers. Not being able to see the UI has put an additional layer of stress on my mind, and at the time I thought it was a good idea to get additional attention on the topic by doing that, I now believe it was unkind and was a mistake."

I applaud the Adobe volunteers! They are not what's wrong with Adobe. Unfortunately, the tacit message from Adobe to its volunteers and to all the concerned users here is--nothing. 

Dear mods, community experts and volunteers,

Please forgive me if my comments on the type size and ui related topics were rude, It's just that I wasn't aware that community experts were volunteers. Not being able to see the UI has put an additional layer of stress on my mind, and at the time I thought it was a good idea to get additional attention on the topic by doing that, I now believe it was unkind and was a mistake.

Back to the topic,

Magnifier tools can bu useful but each additional click and key combo extends the process of comfortably using the software. This is a bit more hard to use during drag and drop operations and when I need to look at more than 2-3 things at the screen. For example to check the relationship between them, such as keyframes, speed ramps and timecodes at the same time.

I would have been just happy if the native display scaling in OS preferences reflected well to the PP UI, but the context menus and other UI elements are designed in such a way that they become unusable when enlarged.

The simplest problem that comes to my mind when using native OS display scaling is that, right click menu in project browser and timeline flows outside the screen boundaries. In recent versions thankfully there are these tiny arrows to cycle between the options that are left outside the display area, but for example, in order to navigate to Reveal File in Explorer option I need to click so many times to that tiny arrow, it takes a long time and my fingers become hurt even though im using a vertical mice. On other software and in the os dropdown menus, when this happens, they cascade to the sides so there are two continuous columns of options which are easier to mavigate.

For other UI elements that become unsuable, such as the preview windows and buttons such as export or others, I'm not able to comment much at the moment.

I'm at the end of my limit, mentally and emotionally, because work has been tough as it is already. Having to use a software which is lacking in UI scalibility has become the final straw at the moment.

Believe me, I have jokingly considered manual labour jobs for a time to just get over this burn out and wait out the unusability of the PP at the moment. I wish I could use other NLEs but project constraints and previous dependencies have tied my hands.

If there is any way to reach higher management please let me know.

I'm ready to kneel and beg for this UI update.

Rome wasn't built in a day, and legacy code for font handling and scaling isn't as sexy as building the latest AI demo, but I think this "ask" been going on for years and years.

It looks bad when the only progress is backward - the removal of the workaround hack that many of us have painfully found and been using in our production setups.

(I'm not being specific on the hope that the editor gods don't once again delete all reference to this).

Please PUT THIS BACK until you are able on your dev timeline, to replace it with something better.   That would be a reasonable compromise of listening to your customers as this is obviously a very big pain point.

P.S. I see a follow-up response from Adobe that a new "Spectrum UI" is being used and that prevents an easy roll-back.

I know you aren't dev, but how the heck can such a dramatic usability change be made without fully accomodating previous capability?

One seriously has to question the process for QA, customer input, and feedback given this issue has been listed as a "suggestion" for many years, yet is ignored with only vague "we hear you, but do nothing" responses?

Would it help the collective "you", if all of us customers were to telephone, fax, FedEx, or otherwise elevate our concerns by contacting the Office of the CEO / President?

I only ask because with other companies, this has made a difference when the executive suite, which is often oblivious, becomes aware of the real-world issues and then miraculously liberates engineering talent, and more importantly budget, to accelerate addressing the issue.

IMHO, top-down always works faster than bottom-up?

As much as the new Content Extend AI might be cool, changing the UI font size and label colors is a basic function that went back to Avid 30 years ago.

Hello @XilburQost,

You're not new here, but maybe you weren't aware that the Adobe Premiere Pro developer team does not respond to every bug, feature request, or how-to question that enters these forums. The volume makes it impossible, and they still have to develop and test features. Sorry about that. They do give it their all, but I understand the frustration.

The most important thing you can do in reporting a bug is see if you can upvote an existing bug or idea and then add a comment (if it's helpful). If it's a new bug or idea, great. Thanks for filing. I hope we can help you with it ASAP. The team reads and tabulates all posts in Bugs and Ideas but doesn't always respond. Sometimes, they do, and try very hard to. I apologize if a 100% response rate is what you were expecting.

If you need service right away, contact us. Do that here. The chat pod is at the lower right. Once you get a live agent, ask for the video queue.

Most frequently, a community member will respond to your question, usually someone just like you. They receive no special rewards or privileges; they just like helping people. Adobe Experts do receive nominal consideration and perks for helping us here, but they have been vetted for giving quality advice (check out the community badge to see if they are experts). Next up, you may see mods from support like myself. We try our best to provide troubleshooting steps and feedback to the team.

I hope this information will be useful to you.

Thanks,
Kevin