Adobe Media Encoder doesn't recognize any queue

Report · Nov 13, 2016

I am at wits end. (Using a 2009 27 in iMac 8gb ram 1tb hdd).

I have used media encoder once before. And it seemed to work.

NOW though, I exported a sequence to the queue. Twice. With adobe media encoder open and waiting. Nothing! I've been sitting here for half an hour.

The project is ~40 minutes long, so it's possible I am just being impatient.

My issue is, with all the other stuff I am doing in premiere/on my computer, my RAM and sanity can't take exporting directly from premiere and keeping the app open and unusable for what will likely be days of exporting.

(I have to have this long project ready by the end of next month, and it's not remotely feasible to load all the files onto a hard drive, render them, and play)

Is there anything I can do? Thank you.

Report · Nov 13, 2016

I am at wits end. (Using a 2009 27 in iMac)

Took you seven years to get there? Man, it takes me about 7 seconds.

$2,000 Custom PC vs $4,000 Mac Pro - YouTube

Report · Nov 13, 2016

I appreciate the link, if it was in the budget I'd probably go in that direction.

Do you have any idea why queue isn't working though? I'm feeling stuck.

Report · Nov 13, 2016

I see the same issue / similar issues with the PCs here when sending long 30 minute sequences to Media Encoder.

It can take a very long time for the export simply to appear in the queue... not half an hour, but certainly an unreasonable amount of time (5 - 10 minutes). For me however, the most annoying aspect is that when this happens, Media Encoder gives absolutely no feedback/indication of what its doing ... as in, the application opens and then seemingly just sits there - there's no progress indication of any kind that lets the user know that the job is still "loading" so to speak, and / or it's current status. It can be very frustrating.

Report · Nov 13, 2016

It's good to hear I'm not the only one. I completely lost my patience when it just sat there, so seems like we've had a similar frustration. For an indication of my system speed, my ~40 minute master sequence took over 16 hours to render.

It's possible it will take a half hour to go to Adobe Media Encoder. I wouldn't put it past my old computer. What do you think? Also does adobe media computer gobble CPU? With both Premiere and Encoder open my computer was insanely slow.

Report · Nov 14, 2016

Hey Steven

I'm afraid I don't have a solution for the issue myself yet, I can only confirm that it does exist... however a quick forum search here reveals quite a number of posts from others that have faced similar issues in the past, together with some possible workarounds that should be worth trying.

Regarding your master sequence taking 16 hours to render...you might want to check that you have GPU rendering enabled (assuming your system is capable). If you are rendering on the CPU only, then yes, it can take an unfeasibly long time, especially if you're throwing a lot at it and/or your workstation is not up to the task.

Does Media Encoder gobble CPU? It can, yes. It uses CPU and GPU (if enabled) to perform its processing depending on the task it's performing. After all, processing is what it's there for.

>With both Premiere and Encoder open my computer was insanely slow.

Sadly, none of this is magic 🙂 You have to work within the limits of your hardware. If a task in Media Encoder is already saturating your machines processing capabilities, you can't expect to continue working in Premiere at the same time without consequence. You need to prioritse your tasks. If you need to work in Premiere then I'd suggest you manually pause (or stop) the render queue in Media Encoder... when you are ready to take a break, or you're leaving your machine overnight, then restart the queue and let Media Encoder continue working whilst you're away. If you need to be able to work more fluidly in Premiere whilst simultaneously encoding in Media Encoder, well then it's quite possible that you need a more powerful workstation.

Hope that helps

Andy