Highlighted

Can´t create proxy files

Explorer ,
Sep 28, 2020

Copy link to clipboard

Copied

hello everyone,

I am trying to create a proxy files in Premiere pro. There was no problem before. When I say create proxies , only media encoder opens and it waits. Nothings happening. Proxy files are not adding to media encoder. What can i do ??

TOPICS
Error or problem

Views

149

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Can´t create proxy files

Explorer ,
Sep 28, 2020

Copy link to clipboard

Copied

hello everyone,

I am trying to create a proxy files in Premiere pro. There was no problem before. When I say create proxies , only media encoder opens and it waits. Nothings happening. Proxy files are not adding to media encoder. What can i do ??

TOPICS
Error or problem

Views

150

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 28, 2020 0
Adobe Community Professional ,
Sep 28, 2020

Copy link to clipboard

Copied

Try clearing your preferences, if that doesn't work then re-install. Or if you're in a time crunch, just render the proxies by adding them to Media Encoder by hand and then link  them to the clips in Premiere via the Right Click proxy menu.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 28, 2020 0
Explorer ,
Sep 28, 2020

Copy link to clipboard

Copied

I tried clearing preferences, unfortunately doesn't work. Then i tried directly adding them by hand. Media encoder says MTS file doesn't support ! I have done that thousend times before i dont undersent why now.  

My video footage is AVCHD 1920×1080 50p 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 28, 2020 0
Adobe Employee ,
Sep 28, 2020

Copy link to clipboard

Copied

Hi Mesuto,

Please make sure that Media Encoder is updated. I forget to do that myself sometimes. That can help. Let us know.

 

Thanks,
Kevin

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 28, 2020 0
Explorer ,
Sep 28, 2020

Copy link to clipboard

Copied

Premiere Pro and Media Encoder is updated to latest version 14.4. And all other windows updates and drivers etc. is updated too.

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 28, 2020 0
Adobe Community Professional ,
Oct 01, 2020

Copy link to clipboard

Copied

I don't think there's just one kind of .mts avchd.   What camera was this shot on?  If you want to send me a short .mts file, I'll see if I'm seeing the same behavior.  

mgrenadier@gmail.com

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 01, 2020 0
Mesut Or LATEST
Explorer ,
Oct 01, 2020

Copy link to clipboard

Copied

I just send you a short video 

The Camera is Sony hxr-mc2500 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 01, 2020 0
Explorer ,
Oct 01, 2020

Copy link to clipboard

Copied

I have tried the same process with another computer with same footage. Same results. Somehow  Media Encoder is not supporting AVCHD footage with MTS. anymore.

https://www.youtube.com/watch?v=ynkdTa4_VGU  Im trying to do exactly the same thing in this video. But when ı drag the files ıt says MTS files are not supported I also tried this with 14.3.2 version still same.

 

 But version 14.3.1 it works !!!

So this is definitely a bug caused by the program. Please take this as a bug report and hope you fix it with the new update.

 

 

 

A quick simple step-by-step to transcoding AVCHD files into separate .mp4 files for use in class.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 01, 2020 0
Adobe Community Professional ,
Oct 01, 2020

Copy link to clipboard

Copied

https://adobe-video.uservoice.com/forums/911233-premiere-pro


User Voice is where the Adobe engineers look for bug reports, enhancement requests, etc. The urgency for bug reports or new features can be judged by how many of us users upvote the requests. You can search for similar requests using the search feature at the lower right. It's best to upvote a request that has some traction (votes) already, and you can upvote and reply to that thread. If you don't find one the matches your request, then enter a new one. Regardless, post a link back here so those seeing this thread can upvote also.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 01, 2020 0