Can't install Premiere Pro CC with Mac OS High Sierra

[kiyomit62487526]

I just subscribed to Adobe CC.

I'm trying to install it on a Mac OS High Sierra, but the tab to download Premiere in the Apps says 'Not Compatible'.

(About half the other apps like InDesign say 'Install')

I tried rebooting my computer, no luck.

Do I need to roll back to a previous OS?

Anyone else sorted this out?

[Vinay Dwivedi]

Hi Kiyomi,

Try activating Root user and install.

How to enable the root user on your Mac or change your root password - Apple Support

[kiyomit62487526]

I'll give it a shot!

[kiyomit62487526]

My menus for accessing the root user profile isn't the same as the link, so this didn't  work for me.

[kulpreet singh]

Hi kiyomit62487526,

What are your system specs?

Please attach a screenshot of the warning message ('Not Compatible').

Thanks,

Kulpreet Singh

[kiyomit62487526]

It look like I'm running OS 10.9.5 - which is not new enough. It looks like the new version is installed, but not running?

Anyhow, not a Premiere issue!

Thanks for your help.

[Kevin-Monahan · Accepted solution]

KiyomiT,

Update macOS to the latest version and you should be fine.

Thanks,
Kevin