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beckymichaluk
New Participant
January 30, 2019
Question

cant see visual but have audio MPEG or MOD file

  • January 30, 2019
  • 2 replies
  • 1345 views

Hello, complete newb here. I have a JVC camcorder and I am trying to edit the video I made. However, I am only getting audio, but not video (although I can see the still image thumbnail for each video. I have tried a few things such as downloading quicktime for Windows (although this is no longer supported), converting files to mp4 (but it seems that the files are not supported to do that either). I am also unsure what kind of file I even have? (Does it look like a MPEG or a MOD?). I lost the software that came with my JVC camcorder, so I cannot use that to help me either. It is an old camcorder no longer supported, so I cannot download software either....any ideas? Thanks!!!!

Becky

File Path: C:\Users\becky\Documents\Cultural identity project\MOV075.MOD

Type: MPEG Movie

File Size: 1.58 MB

Image Size: 720 x 480

Frame Rate: 29.97

Source Audio Format: 48000 Hz - compressed - Stereo

Project Audio Format: 48000 Hz - 32 bit floating point - Stereo

Total Duration: 00:00:01:15

Pixel Aspect Ratio: 0.9091

Alpha: None

Video Codec Type: MPEG 4:2:0

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    2 replies

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    beckymichalukAuthor
    New Participant
    January 31, 2019

    Thank-you, Kevin. I am running Premier Pro version 13.02 (build 38). I have just purchased this through creative cloud, and have never used this program before. I have also installed the updates and restarted. I am running Windows 10. Laptop hardware:

    Here is a sample of types of file I am trying to use

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    January 30, 2019

    HI beckymichaluk,

    Sorry, but we could use more info to help you: FAQ: What information should I provide when asking a question on this forum?

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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      beckymichalukAuthor
      New Participant
      January 31, 2019

      Hi Kevin,
      Thank-you. I am not sure if you saw my reply, since I posted it as an answer on my original post. Can you see the further details I posted? Thanks

      Becky

      Ann Bens
      Community Expert
      Ann BensCommunity Expert
      Community Expert
      January 31, 2019

      Change .mod to .mpg that might do the trick.

      Best is to edit with cs6 its more forgiving.

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