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Effect render problem white glitch

New Here ,
Jul 05, 2020 Jul 05, 2020

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white glitch adobe.png

 

Hello ,

 

As you can see when I put some lumetrie effect and other effects from Sapphire/Boris, I have those White glitch that appears in my program screen and it's impossible to render.

 

I've already tried to change the settings of the sequence or the setting of my graphic card. I've re installed Premiere pro and it does the same exact thing again and again. I've tried so many things, I REALLY NEEDS HELP ASAP. 

 

(The screenshot is in french).

TOPICS
Editing , Effects and Titles , Error or problem , Export , Formats , Freeze or hang , Hardware or GPU , Performance

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correct answers 1 Correct answer

Adobe Employee , Jul 10, 2020 Jul 10, 2020

Hi Daykito,

 

Sorry about the poor experience. A similar issue has been reported on systems with NVIDIA GPUs running a specific driver version. If you are using NVIDIA GPU, please install the latest driver from NVIDA (v451.67). That should fix this issue. In case you are not using NVIDIA GPU, please let us know your system specifications (OS, CPU, GPU & RAM).

 

Thanks,

Sumeet

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Adobe Employee ,
Jul 10, 2020 Jul 10, 2020

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Hi Daykito,

 

Sorry about the poor experience. A similar issue has been reported on systems with NVIDIA GPUs running a specific driver version. If you are using NVIDIA GPU, please install the latest driver from NVIDA (v451.67). That should fix this issue. In case you are not using NVIDIA GPU, please let us know your system specifications (OS, CPU, GPU & RAM).

 

Thanks,

Sumeet

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New Here ,
Jul 15, 2020 Jul 15, 2020

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Hello , thanks for your answer.

 

It works, it seems like everytime a driver is not up to date that error comes up, there was an update on my cpu driver and it makes the exact same thing. 

When I've updated it it worked again.

 

 

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