Error Compiling! Please help!

[josh825]

Hi everyone,

I'm very new to Adobe Premiere Pro. I mostly use it for the video stabilizing capabilities. But when I went to export it. Right as it finished exporting it said error compiling. (GPU render error) the reason for error is the subspace stabilizer. I spent good money on a graphics card so I wouldn't have to wait an hour. Does anyone know how to fix this!

[R Neil Haugen]

We'd need to know what the rest of the details on the computer are ... OS/CPU/RAM/GPU, and the driver number for that GPU would be good as there's no way to be sure that the OS has the latest driver.

Next, the media you're using ... frame-size/rate, what created it, where it's stored on disc & used by the program; where on your computer that export is going, and what other effects you might be using.

How much of your media are you stabilizing? Long or short chunks? Exporting directly from PrPro or from Media Encoder? Do you have Max Depth/Max Render Quality checked?

And what happens if you set Mercury Acceleration to Software Only, as if it exports then, we've got more data to puzzle with.

Neil

[josh825]

OS: Windows 10 Home

CPU: Intel i7 6700HQ 2.6ghz 3.2 Turbo

GPU: Nvidia GTX 960M

GPU Driver: 391.24 (just updated yesterday) before I started the stabilization

Memory: 8Gb

Storage: 1TB HDD/128GB SSD

The media I'm using is an MP4 file in 4K.

I'm exporting with H.264 because I need to export in 4K.

Frame rate: the source file says 30Fps so I'm exporting in 30Fps

Camera that the footage was shot on: Sony A7S 2

The footage is stored on my HDD. Adobe itself is on a separate SSD

I'm exporting directly from premiere pro

Max depth and max render quality are checked. I've tried with them off too and still get the same results.

I did turn the GPU acceleration off. It did export properly it just took a lot longer. I'm puzzled

[Ann Bens]

You need to fix the error at the give time in the error message.

Corrupt clip, incorrect rendering or can be anything.

[josh825]

Its only a 3 minute clip. It fails to stabilize the entire clip. The only effect I put on the clip was warp stabilizer

[R Neil Haugen]

Thanks for the detailed reply! That does help, including making Ann's answer quite likely. Those export error dialogs often give a precise time for the error. It may not show in the timeline playback, but ... dumping the media cache & cache database may get the bad 'bite' out. Going to the point, that clip, and at times deleting the clip from the project. Close, dump media cache/database, relaunch. Re-import the clip through Media Browser, drop that section of the clip in place, re-do your effects, and likely, the export will work.

You're dealing with very complex media, btw ... that long-GOP from the A7 is not individual frames of video. It's a very few frames of actual compressed video media (I-frames), and a lot of data-sets the CPU uses then to recreate the clips in-between the I-frames (p, b, or partial I-frames). Depending on the settings, I think the A7's stay in the 9-30 GOP range, not as bad as some drones who use the partial I-frames to spread out complete ones to up to 120 apart in odd cases.

In all that computation and rapidly created data-sets, it's easier to get one bit out of kilter than it might be preferred. And almost undoubtedly, you've got a bit or two needing to be cleansed from the project.

Neil

[R Neil Haugen]

"Only a three minute clip"

I see we were typing across each other.

That's actually a fairly long clip for continuous stabilization. That effect is designed to fix momentary problems, not to replace tripods, gimbals, sliding tracks, all that stuff. Used (in your case) with the most difficult & complex media in use. Well, sometimes it just has limits.

How far were you pushing the settings, as with a longer clip, doing less is typically wiser ... ?

And with the GPU 'on', for most things just leave "Max render depth" off.

Neil

[josh825]

ok i will export it with max render off. on the gpu correct? also how do i dump the media cache and cache database?

[jeffn75315796]

Did this work for you?

[josh825]

I don't know how to do the cache database and media cache dump. But what I did in the mean time is I made my CPU run to export the video which worked because the source of the problem was the GPU rendering error. Still I don't want to have to do that everytime.

[R Neil Haugen]

Media Cache and Cache Media Database files are stored as set in the Edit/Preferences/Media Cache dialog. You can see where they're stored on your machine, and of course change where they're stored if someplace else will work better.

Navigate to the folder, close ProPro, delete everything in those folders, relaunch PrPro, and let it rebuild for a few minutes if necessary.

Neil

[josh825]

I'm not at my computer I'll let you know if it works

[josh825]

What are your specs?

[jeffn75315796]

I'm actually having a similar issue. Trying to export a sequence that is all rendered and I'm still getting GPU errors at a certain point. All of my clips that have warp stabilizer on them are rendered and showing green in the timeline. but when I export, I get the GPU error. What gives? I'm on the most recent I-Mac btw running the latest version of Premiere.

[Bayram35741759jwxv]

aynı sorun bende de var

[Sumeet Kumar Choubey]

Hi Bayram35741759jwxv,

We're sorry to hear about this. We would need more info to troubleshoot this properly. Please let us know the version of Premiere Pro, the system specs & the export settings that you are using.

Thanks,

Sumeet