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Error using "Save As": Use 'Save As' from the file menu to save the project to a new location."

New Here ,
Jul 04, 2018

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Hi I have a project created on Adobe Premiere pro CC 2018. but when i will 'save' my project appears text " An unknown error occurred while saving the project. Select 'Save As' from the file menu to save the project to a new location." . It keeps happening when I change my project. And I've done save as with some different names, because if the same name the contents of the project will be lost. what should i do to solve this problem? Please help.

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Error using "Save As": Use 'Save As' from the file menu to save the project to a new location."

New Here ,
Jul 04, 2018

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Hi I have a project created on Adobe Premiere pro CC 2018. but when i will 'save' my project appears text " An unknown error occurred while saving the project. Select 'Save As' from the file menu to save the project to a new location." . It keeps happening when I change my project. And I've done save as with some different names, because if the same name the contents of the project will be lost. what should i do to solve this problem? Please help.

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Most Valuable Participant ,
Jul 04, 2018

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More information needed for someone to help... please click below and provide the requested information

-Troubleshooting https://forums.adobe.com/thread/2261475

-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

That MAY be a permission issue

Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... this says Encore, but is sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account) so follow the instructions, substituting the name of your specific program for Encore

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Adobe Employee ,
Jul 05, 2018

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HI fitriniss,

Sorry for the trouble. This issue is under investigation, Engineering is working on a fix. Please use a different name if you want to perform a Save-As or just use Save option as a workaround.

Thanks,

Vidya

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New Here ,
Jul 05, 2018

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Also using just Save there's the problem. I save everytime with a different name and then I delete the old project. But this is not the solution. It also happens with projects created some time ago in which the problem did not arise. the cause is not in the settings

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Community Beginner ,
Jul 02, 2019

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Come on Adobe it has been a year now. Still working on that solution?

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Adobe Community Professional ,
Jul 02, 2019

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That bug was fixed... at least for the cast majority. What version of Premiere are you using on what computer/OS?

Neil

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Community Beginner ,
Jul 02, 2019

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13.1.2

Here is replication procedure.

Edit in Premiere on workstation 1.

Save project file on NAS.

Close Premiere.

Open Project file on Workstation 2.

Attempt to save project file (overwrite) and get this error.

Screen Shot 2019-07-02 at 9.48.42 AM.png

Basically we have to continue to save as many versions as we proceed and bounce to different workstations.

Thoughts? 

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Adobe Community Professional ,
Jul 02, 2019

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And you're having this on multiple workstations around your facility?

Neil

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New Here ,
Dec 18, 2019

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V 14.0 - same error. Very, very frustrating 😞 Each attempt to use "Save" from File-->Save or just Ctrl+S denies to save the project. The only workaround is to Save As with a new filename, which leads to hundreds of project (same project!) files within a couple of days.

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Adobe Community Professional ,
Dec 18, 2019

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Community Beginner ,
Mar 23, 2020

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I tried changing the file path (in my case I used a different hard disk). Doing this seems to have solved the issue for now.

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New Here ,
Mar 13, 2020

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found a small temporary solution to this problem.If you continously give the save command using the shortcut multiples time may be the fifth or the eight time it just goes through.

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Adobe Community Professional ,
Mar 23, 2020

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could be a network issue.  try saving to a local drive.  if that works, hopefully there's a network administrator who can help.  

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New Here ,
Apr 06, 2020

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is it related with some error on PC?

cuz my pc is getting weird these days and this error occurs today.

 

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New Here ,
May 14, 2020

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1783520_Screen Shot 2019-07-02 at 9.48.42 AM.pngPlease delete the effects which you used and see. Most of the time this happens because of malfunction in the effects that you are using.

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New Here ,
May 28, 2020

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Try this it woked for me. I think your hard drive where you save your projects are full. So what I did is delete some of the old rendered videos to free some space and it worked. Hope it helps you too.

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