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Participant
May 2, 2020
Answered

Export 1hour long video, is 24 bytes

  • May 2, 2020
  • 20 replies
  • 19361 views

hey everyone!
I am extremely frustrated once again with our beloved premiere!

After 4 times, of 5 hour long export my 1 hour duration video is again 24 bytes!!!!!!!!!

 

I have tried couple of different versions. 
No difference
H264 --- Youtube 1080
H264--- Adaptive high bitrate

The weird thing is that if I only choose  a small portion of the video, it is actually working!
it is extremely strange
Any thoughts?

This topic has been closed for replies.
Correct answer João22952814bsnc

so I was having the EXACT same issue yesterday and I fixed it by clearing some space on my ssd.
The video was going to be about 3 Gb after being exported and I only had around 7 Gb of free space on my ssd.
So, I cleared about 30Gb of space and that's it! The video was exported in Full HD, with no additional problem.

20 replies

Inspiring
January 15, 2024

        MForceX states:  "Exporting in quicktime has basically never given me any errrors, so I just do that and re-export in MP4."  Doesn't re-exporting in MP4 reduce the video  quality?

Inspiring
January 15, 2024

Not in any way I have noticed, the video always comes out crisp after the re-export

 

Inspiring
January 15, 2024

Okay, so this might help someone.

I'm sure the error is a bug
In my case clearing my storage didn't help, and I didn't think to check online initially.

I instead changed my export option from H.264 to QuickTime and exported as MOV with very high-quality settings because I had enough space, then I just threw the export back and re-exported in mp4, in less than a minute(depending on the length of the video)

I've also had issues where Premiere crashed at the point of packing the video into the MP4 container, thats basically 100% during exporting. Exporting in quicktime has basically never given me any errrors, so I just do that and re-export in MP4

Easy peasy ... squeasy

Participant
September 21, 2023

Я решил проблему так: вставил внешний жесткий диск и туда экпортировал все видео, и весят они как должны и открываются

 

Participant
July 9, 2023

I had the same issue, but if i choose to export to other folder instead of the same folder, the video can successfully exported and viewable, so hope this can solve your problem~

Participant
February 6, 2023

Got exactly same issue. My work deadline got missed because of this bug, not only that i've been on it for 9 months.

New project with Davinci, only option. Enormous hours to waste 🙂

 

[Profanity removed by moderator]

Participant
February 5, 2023

I created a new folder in my C:\ drive.
Export in C:\AdobeExport\ fixed the issue for me, my export folder had a "é" letter in its name.

adia47279574
Participant
January 23, 2023

In my case disk space didn't do any diffrence but I solved this problem by changing in render parameters -> video tab -> encoding options:  switch off option - encode with GPU Accelerated Rendering. Render only on CPU take even less time and no problem with export....  I have RTX 3060 and in Meida Encoder 23.1

Participant
January 23, 2023

Make sure that file/folder name does not have special characters.

Participant
January 18, 2023

I don't think this works for everyone but the solution for me was finally that the file structure aren't allowed to contain any of the letters å ä ö. 

Participant
January 20, 2023

This was the correct solution for me.

I couldn't export mp3 files from Premiere Pro, h.264 files from Premiere Pro & After Effects.

No matter what I did, all files renderes perfectly but came out as 24 bytes.

Changing the lettering of the project folder from using a å character to using an a character worked.

Participant
January 20, 2023

Happy if I could help! It truly was a frustrating morning trouble shooting. 🙂 

Participant
January 11, 2023

I had this problem. My 2,5 hour video had an estimated size of 12GB but the file was 24 bytes. I had nearly 1TB space left in my drive. Even when I tried to export just one minute of the video, the file was still 24 bytes and didn't work.

 

I finally solved the problem by exporting the video to another external hard drive that had 4,5TB left. Video was succesfully exported. 

luccabr
Participant
January 12, 2023

I'm having the same issues. I even format my computer, thinking was something about that. It wasn't. The same error occured again. Its probably the nvidia driver. Waiting for something to be done about this! 

Participant
January 17, 2023

Hi, just change of hard drive and it will work...