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Issue with ProRes importing into Premiere CC in Windows

Forum|Forum|12 years ago
August 22, 2013
6 replies
40952 views

Hey all,

I realize the futility of using ProRes in a Windows environment, so I figured I'd just get that out of the way right off the bat. This is how I received the footage from the client and it's too much to try and convert into another codec (though if I must, I will, I'd just like to avoid it). Even so, I didn't really have an issue with this until I tried to work in CC.

I started this project in Premiere CS5 and was having no issues. I received some AE files in CC and decided I'd bite the bullet and move to the latest and greatest rather than try and rebuild the projects in CS5. I download, install, update, open up Premiere to rebuild the short edit, and then find that when I import ProRes files, all I get is audio, no video. I can import other codecs just fine, it's just ProRes that's refusing.

I've made sure Quicktime and the Windows QT Decoder for ProRes are updated, as well as Premiere CC. I've currently got all my work files bundled up on a drive to take to my 9 to 5 and work on a Mac on my lunch break, but for obvious reasons, I'd like to be able to work at home.

This client doesn't provide enough work to warrant a new Mac purchase, and I'm just at wit's end. It worked fine in CS5, why not in CC?

Here's my specs:

Windows 7 Professional 64 bit

Premiere Pro CC 7.0.1

Quicktime (fully updated)

Quicktime ProRes Decoder for Windows (fully updated)

Any help you can provide is greatly appreciated!

This topic has been closed for replies.

Correct answer ferdi@tmc

I just ran into the same problem. Windows system, PPro CC 2014 and Prores files would only import the audio. Launched QT7 Pro, reopened PPro CC 2014 and Prores files imported no problem.

V

vincentd74048800

New Participant

I had the same problem on a new windows 10. I installed Quicktime for Windows and now everything works fine!

T

thereelists

New Participant

Just to offer what worked for me, as the solutions above didn't work - Quicktime 7 installed imported, along with ProResDecoder, would not play back PRORES BMPCC files, yet could scrub.

See: Premiere Pro PC timeline only plays for a few frames and then no Audio after installing Miraizon DNxHD / ProRes Codec - …

When I installed the Miraizon DNxHD / ProRes Codec (though didn't activate) then moved the MProResCodec.qtx to a temp folder it played back and edited fine.

F

FeverPitchVisuals

New Participant

Just pulled in 4K ProRes 422 HQ files no problem, windows 7

ferdi@tmcCorrect answer

New Participant

I just ran into the same problem. Windows system, PPro CC 2014 and Prores files would only import the audio. Launched QT7 Pro, reopened PPro CC 2014 and Prores files imported no problem.

R

rupertpeddle

New Participant

Was having exactly the same trouble, latest CC, QT etc installed. I imported some ProRes files from an Arri Amira into my project and they were only showing as audio files. Thanks to Photoferdi‌ I closed PP, just opened the QT7 player and re-opened PP. I can now import the files and play them in my project.....how odd but at least it works!

T

trainingvidguy

Participating Frequently

That's weird. I can import and use Prores 422 footage with Premiere Pro CC just fine and I don't have to open QT first, but I do have it installed.

C

cscooper2013

Known Participant

EconomyMetal,

I don't know about Fuzzy's 64-bit magic. But I do know that Adobe claims native ProRes support in Premiere Pro CC without any fine print.

So I downloaded a sample ProRes422 (LT) 23.98 clip from the PIX 220i Sample Files page. Showed up just fine in the Media Browser. Imported. Dropped into new sequence. Done. I can confirm that Premiere Pro CC has native playback support for ProRes422 in Windows 7 (at least the kind output by PIX recorders). I have never installed any version of ProRes codecs, etc on this machine. The only other component I do have installed is, of course, QuickTime Pro 7.

As a side note, I can also confirm that DNxHD is also native to Premiere Pro CC. I'm not positive, but I don't think it was native in CS6. Tested via the same procedure as above.

Have you been able to sort out your ProRes problem on your machine?

cc_merchant

Inspiring

So I downloaded a sample ProRes422 (LT) 23.98 clip from the PIX 220i Sample Files page. Showed up just fine in the Media Browser. Imported. Dropped into new sequence. Done. I can confirm that Premiere Pro CC has native playback support for ProRes422 in Windows 7 (at least the kind output by PIX recorders). I have never installed any version of ProRes codecs, etc on this machine. The only other component I do have installed is, of course, QuickTime Pro 7.

If you do use QuickTime, then it may work up to a certain extent. However, most sane PC users would NEVER install QuickTime, and then of course it does not work. Have you seen the WARNING here: Balanced Systems.

C

cscooper2013

Known Participant

cc,

cc_merchant wrote:
Have you seen the WARNING here: Balanced Systems.

The warning about Quicktime makes sense. I was aware that Quicktime 7 has never been updated to 64-bit, but the obvious 4GB RAM limitation had never occured to me. Makes sense. I have a very decent machine, yet all of my Canon DSLR and GoPro projects are more cumbersome to edit than even AVCHD files. I've spent a little time thinking it over and running some side-by-side tests. MOV vs. AVI (same video) Editing, scrubbing, playback—all while running Task Manager on top. But I didn't need task manager to tell me that the AVI plays back, layers and layers, smooth as butter. The .MOV footage struggled to keep up with my random access cuts to different locations within the same video file.

cc_merchant wrote:
most sane PC users would NEVER install QuickTime...

So now I'm fascinated. So many questions: Why do so many cameras create .MOV or .MP4 files that require QuickTime components? 64-bit QuickTime X has aparently been available on the Mac for quite a while, yet I presume they won't allow anyone else to develop a 64-bit codec for Windows, so why hasn't someone sued Apple for monopoly, anti-trust, conflict-of-interest, etc? And most importantly, how would a sane PC user go about editing MOV and MP4 files without going insane transcoding hours of footage?

C

cscooper2013

Known Participant

Why is it futile to use ProRes in Windows? ProRes is a fine codec and Windows is a fine OS.

I've not had the occassion to try this, yet, but CC claims to have the ProRes codec natively. So if I were trying this out I might try uninstalling the older Windows codec and see if Premiere could handle the files on it's own...? If that didn't work, I might try re-installing (or repair, if that's an option) PPr and see if that adds the correct codec back into your system.

Just some basic troubleshooting guesses, mind you.

If you want to send me a sample file, I'd be happy to let you know if it works on my Windows machine (I have never installed extra ProRes codecs, etc).

E

EconomyMetalAuthor

New Participant

Thank you so much for your reply! I said what I did about ProRes and Windows because it seemed to me that any question regarding those two things in Google or here were almost immediately met with "what are you doing that's silly go buy a Mac". So I was just trying to cut that off at the pass, ha ha!

I'll give your suggestions a go and report back with what I find. I didn't realize CC says they can handle ProRes natively, that's a big bonus! If it works, that'll be worth the cost of admission!

A

Anonymous

I'm afraid, 'handling ProRes natively' means handling them on a Mac, i.e. with no needs to install FCP or Compressor first so as to be able to encode to ProRes from Adobe Suite... So as to resolve your current issue you should better share a sample file so that others can test.

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