Keyboard shortcuts on numpad

[KNCPH]

Hi,

I've been working in Premiere on my MBP for years. For this next project I'm starting I've just purchased an external keyboard - with a numpad, to speed up my workflow assigning/using more shortcuts. But when I load up Premiere (latest CC version) it still only shows a standard keyboard layout (no numpad) and I can't seem to assign anything to the numpad... When I press keys on the numpad it recognises correctly which key it is and that's it's on the numpad - but I can't do anything with it. What am I missing?! In this instance I'm trying to assign numpad + and - to Source Clip next and previous. Can someone help me out? Otherwise, for all I see I might as well return the keyboard, but I'm guessing there's something I haven't setup right.

Thanks!!

/Kasper

[Shivangi_Gupta]

Hi Kasper,

Sorry for your issue. I understand you are trying to assign few keyboard shortcuts to the external keyboard that you have attached with your computer but you are not getting any option to do that.

• Please share a screenshot of the keyboard panel that you get inside Premiere Pro. We'll need to see which preset you have selected.
• Is your Num Lock Off?
• Additionally, please try resetting the preferences and then check if the issue persists. FAQ: How to reset (trash) preferences in Premiere Pro?

Thanks,

Shivangi

[KNCPH]

Thanks Shivangi! I had somehow not clicked in the right place to activate the field for inputting the new shortcuts... My bad! I'm looking for a way to delete this post, as it's my blunder more than an actual error I don't see a delete option though - if you do have it on your end, pls. go ahead an delete this. Thanks again

[Jvsn]

I'm with this issue too. Can you help me? How did you solve that?