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Andrea Ozuljevich
Participant
August 15, 2017
질문

La resolución de pantalla es inferior al mínimo requerido (1024x768)

  • August 15, 2017
  • 1 답변
  • 9478 조회

AYUDA!, me aparece este mensaje, cuando pongo "aceptar" el programa se cierra.

Revisé la resolución de la pantalla y dice que está en 1920x1080, lo cuál es mayor a 1024x768, probé desinstalando e instalando todo, probé cambiando la resolución a varias opciones y actualizando todo lo actualizable.

¿Alguien sabe cómo lo puedo solucionar?

Gracias, saludos.

이 주제는 답변이 닫혔습니다.

1 답변

Vidya Sagar
Adobe Employee
Adobe Employee
October 13, 2017

Hi Andrea Ozuljevich,

Sorry for the issue. It seems like its a cosmetic error. Is it possible to update Premiere Pro to the latest version & let us know the status?

Thanks,

Vidya.

Participant
April 3, 2018

Hi Vidya,

I have the latest version of adobe premiere pro downloaded and I get the same error as Andrea, how could I resolve it, please?

Thanks for your help.

Cheers,

Fermín.

Vidya Sagar
Adobe Employee
Adobe Employee
April 4, 2018

Hi Fermín,

Sorry for the issue. What is the screen resolution of the monitor?
Have you updated the GPU drivers? Steps: Update the graphics driver | Windows 8, 7, Vista

Thanks,

Vidya