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MXF Files play in Premiere

New Here ,
Dec 11, 2020 Dec 11, 2020

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I am having issues importing some MXF files into adobe. When I try to import them it says they are unsupported or damaged files. It says the same thing when I try to encode them via Adobe Media Encoder. I have checked with others and they say the files play for them just fine, so its something with my machine. Some MXF files import and edit just fine. This is not typically an issue I have ran into.

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LEGEND ,
Dec 11, 2020 Dec 11, 2020

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Are you running macOS Catalina by any chance? Apple dropped a lot of codec support when Catalina came out, notably Cineform MXF files. Other codecs in an MXF format/wrapper are likely affected as well.

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New Here ,
Dec 14, 2020 Dec 14, 2020

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Im running windows Ten!

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Community Expert ,
Dec 14, 2020 Dec 14, 2020

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are you saying the people who can play mxf can play the same files you're having issues with?  And can you tell us where the files came from? 

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New Here ,
Dec 15, 2020 Dec 15, 2020

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Yes the same file plays in Premier for someone else. Adobe Premiere and After Effects typically work in tandem when it comes to editing and graphics. Today while I was putting a piece together I ran into the error code in the attached photo, while trying to export from Premiere. Trying to export from After Effects ended up having additional errors and issue that did not pop up error codes. I did receive a “Out of Memory” error screen and did delete all my cache for After Effects. Long story short I could not run the programs together and had to export the video of a package from After Effects, import that into Premiere, and export both out, which took 2 hours all together.  

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Community Expert ,
Dec 15, 2020 Dec 15, 2020

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wondering if media info will read mxf files.

https://mediaarea.net/en/MediaInfo/Download

If it does, you might see if you can determine what if any differences there are between the mxf files that will open and those that won't.

 

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