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need quick help with unsupported codec? (avc-intra)

Engaged ,
Jul 06, 2017 Jul 06, 2017

at work we use Avid Newscutter, and panasonic P2 cameras,i did an export and it works fine on premiere at work. but i want to work with this file at home so i can do an export to encore (no encore at work. nor any real legit disc authoring software)

when i come home, it says "codec missing or unavailable" *scratches head* so what is the codec that i'm missing? and where can i get a free download?

i am running PrePr cc 17

windows 10

work is on PrePr cc 17

windows 7

so they just have some codec pack i am missing. *scratches head* i downloaded the avid codecs, but none of those mattered.

General

Complete name                            : H:\Temp\Video Mixdown AGAIN 2.mov

Format                                   : MPEG-4

Commercial name                          : AVC-Intra

Format profile                           : QuickTime

Codec ID                                 : qt   2005.03 (qt  )

File size                                : 2.54 GiB

Duration                                 : 6 min 20 s

Overall bit rate                         : 57.3 Mb/s

Encoded date                             : UTC 2017-07-07 03:40:16

Tagged date                              : UTC 2017-07-07 03:41:27

Writing library                          : Apple QuickTime

Video

ID                                       : 1

Format                                   : AVC

Format/Info                              : Advanced Video Codec

Commercial name                          : AVC-Intra

Format profile                           : High 10 Intra@L4

Format settings, CABAC                   : Yes

Format settings, GOP                     : N=1

Codec ID                                 : AVin

Codec ID/Info                            : Advanced Video Coding

Duration                                 : 6 min 20 s

Bit rate mode                            : Constant

Bit rate                                 : 56.1 Mb/s

Width                                    : 1 920 pixels

Original width                           : 1 440 pixels

Height                                   : 1 080 pixels

Display aspect ratio                     : 16:9

Original display aspect ratio            : 1.000

Frame rate mode                          : Constant

Frame rate                               : 29.970 (29970/1000) FPS

Original frame rate                      : 29.970 (30000/1001) FPS

Standard                                 : Component

Color space                              : YUV

Chroma subsampling                       : 4:2:0

Bit depth                                : 10 bits

Scan type                                : MBAFF

Bits/(Pixel*Frame)                       : 0.902

Stream size                              : 2.47 GiB (97%)

Language                                 : English

Encoded date                             : UTC 2017-07-07 03:40:16

Tagged date                              : UTC 2017-07-07 03:41:27

Color range                              : Full

Color primaries                          : BT.709

Transfer characteristics                 : BT.709

Matrix coefficients                      : BT.709

Audio

ID                                       : 2

Format                                   : PCM

Format settings, Endianness              : Little

Format settings, Sign                    : Signed

Codec ID                                 : sowt

Duration                                 : 6 min 20 s

Bit rate mode                            : Constant

Bit rate                                 : 1 536 kb/s

Channel(s)                               : 2 channels

Channel positions                        : Front: L R

Sampling rate                            : 48.0 kHz

Bit depth                                : 16 bits

Stream size                              : 69.7 MiB (3%)

Language                                 : English

Encoded date                             : UTC 2017-07-07 03:40:16

Tagged date                              : UTC 2017-07-07 03:41:27

Other

ID                                       : 3

Type                                     : Time code

Format                                   : QuickTime TC

Duration                                 : 6 min 20 s

Time code of first frame                 : 01:00:00;00

Time code, striped                       : Yes

Language                                 : English

Encoded date                             : UTC 2017-07-07 03:41:22

Tagged date                              : UTC 2017-07-07 03:41:27

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correct answers 1 Correct answer

Engaged , Jul 15, 2017 Jul 15, 2017

ok i resolved the issue. it looks like the problem was more or less on the avid side. got with one of the guys in IT and he put an exe from the avid software on a thumbdrive. its "Avid Codecs PE" i had installed the Avid Codecs LE on my system, but that did nothing. so evidently the PE has the avc intra codec. once installed the file imported into premiere fine and was fully functional. sweet.

Jim_Simon  wrote

That's standard def for ya.  But you're going to end up with that anyway...

there is stan

...
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Community Expert ,
Jul 07, 2017 Jul 07, 2017

Might need to install QT?

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Engaged ,
Jul 07, 2017 Jul 07, 2017

already have it. uninstalled and reinstalled and didnt do anything. i downloaded the p2 driver and p2 viewer from pan, and still nothing.

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Engaged ,
Jul 07, 2017 Jul 07, 2017

it doesnt play native in windows either. in quicktime it only plays audio with a white screen. so i know its a codec issue. it plays fine in 4videosoft mxf converter, but those guys want 30 bucks to unlock it for a full conversion. i can convert it to a crummy compression at work though. i was wanting to work with the very loosely compressed stream from the avid. not an mp4 or whatever.

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Engaged ,
Jul 08, 2017 Jul 08, 2017

I'd like to see if this can be resolved, so i brought in a sample video exported from newscutter using "same as source" setting. so it should just be a rewrap of the raw p2 card video. as i said, it works on the premiere bays in the building fine. i can drag it in, edit, export to whatever, no problems. the best i have gotten at home is it imports as a wav file. but i have not gotten any video i compared about 12 different export flavors from newscutter in premiere, and the avc-intra is by far the best looking. every other export i tried the colors would get either washed out to a degree, or the brightness would overcompensate, or whatever.

video file:
Microsoft OneDrive - test avc-intra.mov.

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LEGEND ,
Jul 08, 2017 Jul 08, 2017

Another possible workaround is to transcode that media to DNxHD/R (or Cineform) with say a watch-folder setup in Media Encoder, so it batches in the background or overnight ... then use the transcoded media within the project, and that would work both at the shop & home.

Neil

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Engaged ,
Jul 08, 2017 Jul 08, 2017

dnxhd looked ok, but not as good as the avc-intra. it was missing either some shadow detail, or had blown highlights. i can't reemmber which.

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LEGEND ,
Jul 08, 2017 Jul 08, 2017

Huh ... that shouldn't have happened. Which quality setting did you use? SQ is "standard" quality, 8-bit and modest bitrate. HQ is a high bitrate but still 8-bit. HQ-X is high-bitrate & 10-bit.

Neil

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Engaged ,
Jul 08, 2017 Jul 08, 2017

that, i could not tell you. i'll have to look at the settings and see whats offered tomorrow. i do notice its 1440x1080 though...

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Engaged ,
Jul 08, 2017 Jul 08, 2017

oh wait, media info... says its 1920, but premiere reads it as 1440.

Complete name                        : C:\Users\Your Mom\Desktop\upload-20170708T042253Z-001\upload\test\test_dnxhd.mov
Format                               : MPEG-4
Commercial name                      : DNxHD 220x
Format profile                       : QuickTime
Codec ID                             : qt   2005.03 (qt  )
File size                            : 106 MiB
Duration                             : 4 s 37 ms
Overall bit rate                     : 220 Mb/s
Encoded date                         : UTC 2017-07-08 02:16:05
Tagged date                          : UTC 2017-07-08 02:16:11
Writing library                      : Apple QuickTime

Video

ID                                   : 2
Format                               : VC-3
Commercial name                      : DNxHD 220x
Format version                       : Version 1
Codec ID                             : AVdn
Codec ID/Info                        : Avid
Codec ID/Hint                        : DNxHD
Duration                             : 4 s 37 ms
Bit rate mode                        : Constant
Bit rate                             : 220 Mb/s
Width                                : 1 920 pixels
Height                               : 1 080 pixels
Display aspect ratio                 : 16:9
Frame rate mode                      : Constant
Frame rate                           : 29.970 (29970/1000) FPS
Color space                          : YUV
Chroma subsampling                   : 4:2:2
Bit depth                            : 10 bits
Scan type                            : Interlaced
Scan order                           : Top Field First
Bits/(Pixel*Frame)                   : 3.540
Stream size                          : 106 MiB (100%)
Language                             : English
Encoded date                         : UTC 2017-07-08 02:16:05
Tagged date                          : UTC 2017-07-08 02:16:11

Audio

ID                                   : 1
Format                               : AAC
Format/Info                          : Advanced Audio Codec
Format profile                       : LC
Codec ID                             : 40
Duration                             : 4 s 37 ms
Source duration                      : 4 s 96 ms
Bit rate mode                        : Constant
Bit rate                             : 304 kb/s
Nominal bit rate                     : 320 kb/s
Channel(s)                           : 2 channels
Channel positions                    : Front: L R
Sampling rate                        : 48.0 kHz
Frame rate                           : 46.875 FPS (1024 spf)
Compression mode                     : Lossy
Stream size                          : 150 KiB (0%)
Source stream size                   : 152 KiB (0%)
Language                             : English
Encoded date                         : UTC 2017-07-08 02:16:05
Tagged date                          : UTC 2017-07-08 02:16:11

Other

ID                                   : 3
Type                                 : Time code
Format                               : QuickTime TC
Duration                             : 4 s 37 ms
Time code of first frame             : 01:00:00;00
Time code, striped                   : Yes
Language                             : English
Encoded date                         : UTC 2017-07-08 02:16:11
Tagged date                          : UTC 2017-07-08 02:16:11
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Community Expert ,
Jul 08, 2017 Jul 08, 2017

Your original screenshot showed "original width" 1440 and width 1920. When you export it as 1920, it will be 1920.

Just curiosity here; not sure what you should do.

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Engaged ,
Jul 08, 2017 Jul 08, 2017

what i meant was i noticed that the dnxhd export comes into premiere as 1440w, avc-intra maintains the 1920 when imported.

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Engaged ,
Jul 08, 2017 Jul 08, 2017

oh nevermind i'm an idiot. it was the XDCAM HD 35 i tried that comes in at 1440

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Engaged ,
Jul 15, 2017 Jul 15, 2017
LATEST

ok i resolved the issue. it looks like the problem was more or less on the avid side. got with one of the guys in IT and he put an exe from the avid software on a thumbdrive. its "Avid Codecs PE" i had installed the Avid Codecs LE on my system, but that did nothing. so evidently the PE has the avc intra codec. once installed the file imported into premiere fine and was fully functional. sweet.

Jim_Simon  wrote

That's standard def for ya.  But you're going to end up with that anyway...

there is standard def, and there is whatever this visual trash is that avid passes as standard def. it looked like a 60p video stretched to 480p. it was blocky, pixelated, and aliased to hades and back. and there was no settings to tinker with. once you choose DV stream, all the settings grey out. so i don't understand what the purpose even is for this export option.

https://forums.adobe.com/people/Stan+Jones  wrote

I don't know Avid,

count yourself lucky. avid is fine for cutting, and on our system we never export anything to different codecs, everything is just loaded to a server. but what i am finding out more and more is the export deliverable side of the appication is just either a) completely gimped, or b) so unintuitive i just havent mastered it yet. but again, 13 or so different codecs and settings, and all arrive in varying degrees of visual trash. i take 3 seconds in Adobe Media Encoder and everything comes out looking sharp, professional, and ready for delivery. ah well.

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LEGEND ,
Jul 09, 2017 Jul 09, 2017

If you're using a Panasonic P2 camera, your files won't be QuickTime.  They'll be MXF files which Premiere Pro supports without additional installation.

If you have QuickTime files, then they've been converted.  I recommend using the originals.

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Engaged ,
Jul 09, 2017 Jul 09, 2017

Jim_Simon  wrote

If you have QuickTime files, then they've been converted.  I recommend using the originals.

so do i. to get into the why and how i'm struggling with this, one of our photogs made a wedding video with newscutter from his panasonic p2 camera, edited and everything, for one of the anchors, and he was wanting it authored to dvd. i said i would do it, because he's just a photog and doesnt do actual disc authoring. i just assumed, export the thing as dvd stream from newscutter, importing into encore, and away i go.

...anything but...

so here are the export options from Avid. *scratches head*
export options.png

so i was like "well, i guess quicktime is the way to go"

under quicktime i have:
codecs.png
i didnt want any of those, so i went back to the first screen and chose "same as source" and it greys out "format options" at this point, what it appears to me like it does is it takes the native avc-intra video from the sequence, and then it wraps it in a quicktime wrapper, and ther you go. the export takes seconds to finish. where as if i were to choose quicktime > h.264 or quicktime > mp4 it would take about 10 minutes per 1 minute of video to export. so its not reincoding anything from my vantage point. it just packs it up and spits it out.
compare.png

here is a comparison though. quicktime > avid dnxhd codec is on the left, quicktime > same as source (avc-intra) is on the right.

if you look. the dnxhd blew out all of the clouds to just white. where as the avc-intra maintains the subtle grey hues. so to me avc-intra is definitely the way to go. but how the heck do i get this video to play on my machine? it just wont. it just absolutely wont. work does not have cs6, they only have CC2017 and on, so no encore on any of the edit machines. and technically, i don't even have access to Adobe, those bays are on the other side of the complex at "marketing" but i just walk over there to use it. so my workflow at work is end to end avid. (but i think premiere is better so i'm trying to get this project out of avids clutches, and furthermore, there arent even any options to export to dvd anyway)

ugh!

edit to add: of course i know i can just simply export out of avid as dvd stream and take it home, i tried that, and screwed up on 2 things, so then i have to wait until i go back to work to export it again, and try it again, and its just too obtuse to do work that way. i just don't get how i can use the files at work, but not at home. *scratches head*

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Community Expert ,
Jul 09, 2017 Jul 09, 2017

I don't know Avid, and I get that your goal is to edit further at home before going to DVD. But I thought there was an export to MPEG2 for DVD from Avid - through squeeze?

Anything to mov risks problems with Encore, which often wants to re-transcode even when the settings look right.

If you don't "have" to have the editing at home option, I'd look further at why you can't a DVD legal file out of Avid.

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Engaged ,
Jul 09, 2017 Jul 09, 2017

https://forums.adobe.com/people/Stan+Jones  wrote

I don't know Avid, and I get that your goal is to edit further at home before going to DVD. But I thought there was an export to MPEG2 for DVD from Avid - through squeeze?

i could not find a single option for mpeg anything. which is odd, because there isnt a single mac in the entire building, so i have no idea why everything is quicktime.


but i'm don't want this to be seen as a thread on "how do i fix avid?" and it get locked, because my actual question is "how do i get this content to open in premiere on my pc?"

it's just going forward, it would be nice if i could just export stuff from work, and bring it home for various reasons at best quality, and quickest to export. i liked the same as source option because it was packaged in a few seconds, and i don't have to stare at a progress bar for hours waiting on an export like every single other option. (anecdote: friday one of the photogs wanted to export about 20 '100 second live hits' he did with a reporter for his portfolio on youtube. he chose to do it on the station i'm usual at. it took from noon to 6pm to do that. these computers are INFINITELY slow at any form of modern compression, i've tried all codecs. so i want to avoid any type of encode because of that) it's just somewhat annoying that the best visual codec available, my PC refuses to open.

i guess i could talk to the IT guys and see if they know, but its almost like i would need my pc there to show them "it works here, doesnt there, how do we fix this?" because it works at work so there is no problem there.

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Engaged ,
Jul 09, 2017 Jul 09, 2017

Keith_Clark  wrote

edit to add: of course i know i can just simply export out of avid as dvd stream and take it home, i tried that, and screwed up on 2 things, so then i have to wait until i go back to work to export it again, and try it again, and its just too obtuse to do work that way. i just don't get how i can use the files at work, but not at home. *scratches head*

that should have read: "of course i know i can just simply export out of Premiere CC2017 as dvd stream and take it home..."

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LEGEND ,
Jul 09, 2017 Jul 09, 2017

If you're making a DVD, choose the DV Stream from Avid.

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Engaged ,
Jul 11, 2017 Jul 11, 2017

tried DV stream. it just looked like absolute trash. i felt like i was watching Sewer Shark on the Sega CD. i still don't understand why the adobe documentation says native support for avc-intra, but it is not giving me such native support.

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LEGEND ,
Jul 12, 2017 Jul 12, 2017

tried DV stream. it just looked like absolute trash.

That's standard def for ya.  But you're going to end up with that anyway...

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LEGEND ,
Jul 12, 2017 Jul 12, 2017

i still don't understand why the adobe documentation says native support for avc-intra,

Coming off a camera.  You're not doing that.

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