No audio with imported MKV

[williamt47511744]

Hi.

I was pleased to see the most recent Premiere update allows finally for MKV support. However, the MKV I have imported does not have any audio with it despite the original doing so.

Is this just a bug with the new MKV support or is there something I can do to rectify this?

[Stan Jones]

Appears to  have been added in 12.1.0. And still not listed or documented that I can see.

See these threads:

Re: Years and years later, and still no MKV support?

Premiere Pro 12.1.0 supports MKV files !

My comment in the first thread (I discovered this in 2018.1.1) was:

2018.1.1 and I imported an mkv sample from another thread, and then tested the one other mkv sample I had handy:

Imported without problem. AAC audio no problem; Vorbis for another and did not import the audio. I don't see any announcement about changes. Did I miss something?

So what format is the audio in the MKV file? As you'll read many times in these forums (usually about avi and mov), it's a wrapper; what's in it!

[juanmario]

You should first clean the cache folders, according to reference:

https://forums.adobe.com/thread/2152942

If the problem persists it is very possible that the audio codec inside the container, MKV, is not supported by the program.

[williamt47511744 · Accepted solution]

Thanks for the replies. Sorry for not clarifying what the audio type is (was like 2 am or something when I posted the question lol).

I was using a ripped mkv from a Blu Ray  so there are multiple audio streams (none are recognised by Premiere). I'm not sure if that's to do with the confusion or not? For now I just used another piece of software to convert the mkv into a pure audio file, then resynced it in Premiere. But in future it would be nice to have an easier route.

[Stan Jones]

The good news is the mkv video worked.

Was the audio file that worked for you a .wav/pcm?

Curious: What were the audio types that did not work?