No Closed Captions in Premiere Pro 2020

[the outward spiral]

Has anyone had any luck getting closed captions to work in PP 2020?

I've tried every caption type, and open captions is the only one that works.

[Stan Jones]

What is not working? You can't create a Closed Caption stream, you can't import, or what? Doing some tests and ran into my own problems!

[the outward spiral]

I can creat the caption clip, but when placed on a sequence, the text is not visible on screen. 

The layer is turned on in the sequence, and the view captions button is switched on in the program monitor.

As I said before, open captions are the only type of captions that work. All others are invisible on the program monitor.  

[Ann Bens]

Make sure your captions have the same resolution as your sequence.

See Modify clip.

[the outward spiral]

Yes, the frame size and frame rate do match the sequence. These will match by default when you create a new caption clip.

[Ann Bens]

You need to check as it is not always the case.

[the outward spiral]

I'll check again when I start work in 3 hours. 

[Ann Bens]

Been testing somewhat for the Closed Captions.: guessing the stream is set to Teletext instead of 708.

You can change this in the settings in the Program Window (wrench).

[Stan Jones]

As Ann says, the Program Monitor (and source monitor) wrench icon settings must be set to the type of caption stream and subtype. By default the last I looked, PR set it to Closed Caption 708. If you have a 608 stream, you will not see it. You just say that the button is enabled.

Stan

[the outward spiral]

Thanks Stan.

Yes, it's always been set to 708 for me too, and I always opt for 708 when creating captions, so it just worked all the time.

But as Ann discovered, the 2020 update has switched the default to teletext.

Thanks for the help.

[Ann Bens · Accepted solution]

I tested some closed captions and set it up with 708 but when i check the settings it had been changed to Teletext.

[the outward spiral]

That explains it!

I installed 2020 with the option to keep preferences from the previous version, but obviousely that caption setting wasn't kept.

Thanks Ann.

[Stan Jones]

Weird. I couldn't test, because I crashed everytime I created a 708 stream! Fixed it with a reinstall.

The default at that point was 708. Go figure.

Stan

[Joey F.]

My Settings haven't been changed to Teletext, and they still aren't showing up.

[Stan Jones]

Joey, please confirm that your Closed Caption Display settings (under the Program Monitor wrench icon) are set to Enable and to 708, service 1.

Stan

[Joey F.]

Hi Stan, Thank you for your quick response. Unfortunately, those are the settings I have and it still isn't working.

[Stan Jones]

Okay, Joey. The next thing to double check is that the sequence pixel size/par matches the caption stream pixel size.

Stan

[Joey F.]

I changed it from D1/DV NTSC (0.9091) to Square Pixels (1.0) because the video file is (1.0). Unfortunately, the subtitles still aren't visible.

[Joey F.]

I changed it from D1/DV NTSC (0.9091) to Square Pixels (1.0) because the video file is (1.0). Unfortunately, the subtitles still aren't visible.

[Stan Jones]

For captions, use the Modify -> Captions, not Modify -> Interpret footage. Does the pixel size match? NTSC DV, 720x480, or what?

Stan

[Joey F.]

Under Modify -> Captions, there is no way to view the pixel size when using CEA-708. That only appears when I switch to Open Captions. I have never worked with Open Captions before. Will switching to Open Captions impact editing and exporting the CC? Or does it function virtually the same way as CEA-708?

[Stan Jones]

Sorry, Joey, you are correct. I was distracted. And now I have discovered that I am back to 708 streams (or something) crashing PR. Argh!

Stan

[Stan Jones]

Joey, I am having no difficulty seeing 708 captions. I found my issue: in PR 2020 (but not 2019), creating a 708 with 59.94 fps (drop or nondrop) or 60 fps crashes PR. Other framerates are okay, and I can view them in the source and program monitors.