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MarcInOz
Participating Frequently
August 13, 2019
Question

OsmoPocket - some files are not recognised by Bridge, Media Encoder or PremierePro

  • August 13, 2019
  • 2 replies
  • 522 views

Weird!  Some MP4s display okay.  Some don't display at all (but the audio will play).  Other files - the very next recorded videos, for example, will display and play fine in Premiere.

All files play perfectly in other software and all my media players (including Adobe Media Player, Windows Media Player and VLC.

(Of course, editing proxies doesn't help.  Premiere doesn't recognise the full reso files and cannot not render them.)

I've tried everything I can think of.

Any suggestions will be very welcome.

Message was edited by: Marcus Tarrant

This topic has been closed for replies.

2 replies

MarcInOz
MarcInOzAuthor
Participating Frequently
August 18, 2019

Hello again Ann

Wow!  I was definitely too polite, thanking you for your useless responses to my post.

Your trite lessons on editing software 101 are insulting.

I suspect I've been editing film and video since before you were born.

I've cut 16mm & 35mm film with a block and a blade (film is that celluloid stuff with sprocket holes down the side).

I've edited on Moviolas & Steenbecks, in CMX & Avid suites and I graduated from 3/4 inch punch & crunch editing in my home studio to desktop editing when Ulead (now Pinnacle) launched their first Media Studio in 1989.  I switched to Adobe when they launched Premiere in Australia in 2003 and have been held their captive ever since.

I think I know that Premiere is not a Player (although Adobe Media Player is - and Adobe Bridge incorporates a player).

I've been using Handbrake since it was launched and generally find it a better encoder than Adobe Media Encoder.

So, no, I didn't think Handbrake was Non Linea Editing software.

I did hope that when I posted this issue, some caring person with intelligence, knowledge and an inquiring mind would make a real effort to explain the randomness of Adobe's ability to display these video files.

I'm certain that it would not be too difficult for Adobe to release an update with any special codecs required for the new video formats that were not around when the software was released.

But this would mean that CS6 would now be rendered virtually useless.

And we wouldn't be forced to follow your suggestion and sign up to pay every year for the rest of our lives!

Thanks for nothing Ann.

Marcus

John T Smith
Community Expert
Community Expert
August 13, 2019

You need to compare a file that works -vs- one that doesn't work and determine what is different

Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download

- when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view

MarcInOz
MarcInOzAuthor
Participating Frequently
August 14, 2019

Hi John

Thanks for taking the trouble to try to help.

(I've tried to insert the images from MediaInfo but they are 'forbidden' for some reason.)

Here's a link to them:  Dropbox - Premiere6Glitch - Simplify your life

I'll be surprised if this provides an answer as it seems random that some of the files won't display.  Two files that were recorded one after the other at the same time, behave differently.  And they all display perfectly in other software and players.

Anyway, if you can see a clue to the solution in the MediaInfo files I'll be most grateful.

Thanks again

Marcus

Ann Bens
Community Expert
Community Expert
August 14, 2019

The that is not displaying is UHD the one that is is HD. Do there is a difference.

Which Premiere build are we talking about: this is the cs6 forum.